Senior Logistics Assistant - WFP

VACANCY ANNOUNCEMENT NO: OMN/005/2014 

Closing date 01 July 2014 

Post Title : Senior Logistics Assistant 

Grade : Service Contract SC7 (G7 equivalent) 

Duty Station : WFP’s Regional Bureau for East & Central Africa (OMN), based in Nairobi 

Salary : As per UN Service Contract Salary Bands 

This vacancy is open to both male and female candidates. Qualified female candidates are particularly encouraged to apply. 

The World Food Programme (WFP) is the world’s largest humanitarian agency, fighting hunger worldwide. We are currently seeking to fill the position of Senior Logistics Assistant, in support of the Regional Bureau for East & Central Africa (OMN), based in Nairobi, Kenya. The Regional Bureau provides strategic guidance, policy/technical support and direction to WFP operations and activities in nine countries: Burundi, Djibouti, Ethiopia, Eritrea, Kenya, Rwanda, Somalia, South Sudan and Uganda. 

Duties and Responsibilities: 

Under the direct supervision of the Regional Logistics Officer (RLO), the Senior Logistics Assistant will be responsible for the following tasks: 

 Assist the Regional Logistics Officer on providing oversight on all operational transport matters arising in the region and assist in the implementation of corporate standards, with special emphasis on Commodity Accounting Systems (CTS) 

 Assist CO in Bureau with commodity accounting and reporting on food and non-food items and ensure that internal control systems are functioning and that all relevant records are maintained; 

 Oversee all CTS monitoring functions, Supervise the production of reports and other CTS information, Analyze data produced by CTS systems, identifying ways of improving efficiency; 

 Ensure that WFP policies, procedures, guidelines, business rules as well as best practice are adhered to

 Collect regional and statistical information related to needs in various locations. Maintain logistics cost data on various means of transport in the Region; 

 Follow up on projections of needs and call forward requirements. Liaise closely with Resource & Pipeline Focal points on food movements; 

 Assist in the training of staff on CTS, particularly ensuring that support staff are adequately trained, cross trained and identify any additional training needs to achieve high working standards; 

 Travel occasionally within the region when required to do so by the organization; 

 Perform other related duties as required. 

Qualifications and Experience 

Education: Diploma in Business Administration/Management, Engineering, Computer Science, Transport, 

or related field, preferably supplemented by technical or university courses in a field related to WFP 

logistics/transport activities 

Experience: At least six years of practical commercial/professional experience in one or more of the 

transportation and ancillary sectors: port operations, shipping, clearing and forwarding, air operations, large 

scale road/rail transport and distribution management. At least one year at G6 level or equivalent. 2 

Knowledge: Training and/or experience using MS Word, MS Excel, MS Access, MS PowerPoint and other standard office software packages and systems. Experience utilizing computers, including word processing, 

spreadsheet and other software packages. Knowledge of UN administrative regulations and rules, and UN 

policies and procedures in the area of work. 

Competencies: 

 Resourcefulness, initiative, maturity of judgement and tact; 

 Good analytical and negotiating skills; 

 Ability to communicate clearly both orally and in writing; 

 Ability to work with minimum of supervision and to supervise and train support staff 

 Ability to extract, interpret, analyze and format data and to resolve operational problems. 

 Ability to work with accuracy under time constraints and pressure 

 Ability to plan and organize work and to train and motivate support and administrative staff in a country 

office 

 Ability to cope with situations which may threaten health or safety; flexibility in accepting work assignments outside normal desk description. 

 Ability to deal patiently and tactfully with people of different national and cultural backgrounds, and others and to have a high sense of confidentiality 

Language: Fluency in both oral and written communication in English essential. 

Application procedures: 

Go to: http://i-recruitment.wfp.org/vacancies/14-0015247 

Step 1: Create your online CV. 

Step 2: Click on “Description” to read the position requirements and “Apply” to submit your application. 

NOTE: You must complete Step 2 in order for your application to be considered for this vacancy. Deadline for applications: 01 July 2014. Only short-listed candidates will be contacted. If you have any queries relating to this VA please send them to: wfp.omnhr@wfp.org 

WFP does not charge fees at any stage during the recruitment process. 

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.  

Information Technology Assistant (Developer) - WFP

VACANCY ANNOUNCEMENT: WFP 14-0015263  

Job Title: Information Technology Assistant (Developer) 

Post Grade: Service Contract, SC-5 Duty Station: Nairobi 

Date of issue: 24 June 2014 Deadline for application: 7 July 2014 

Background 

In 2010, WFP began designing and evaluating new transfer modalities and technologies in Kenya. WFP plans to increase the use of innovative approaches in the coming years, and requires in-house capacity to ensure that: 

1. Existing business critical systems are supported, and updated as needed. 

2. The potential of new technology to improve the efficiency and effectiveness of WFP’s food assistance programmes is continuously explored. 

3. Data capture exercises related to WFP’s food assistance transfer modalities are rigorous, effective and efficient. 

4. Systems and business processes are: 

 well-adapted to WFP’s evolving programmes, 

 well-documented and supported, 

 well-designed to support future scaling of successful pilots, 

 integrated with country office management and corporate reporting requirements; and 

 contribute to the evolving national social protection framework including the single-registry project, 

5. Knowledge accumulated through programme innovations is well-managed and contributes continuously to organizational learning. 

As part of the Innovation unit, the incumbent will be involved in on-going development, implementation and maintenance of software solutions as well as with consulting software development projects with various WFP Kenya units. 

Major Duties and Responsibilities:  

 Design and development of software systems and tools to support WFP Kenya operations. 

 Writing and testing code in a team environment as well as participating in peer reviews 

 Reviewing and documenting software bugs or issues and taking corrective action as required. 

 Supporting the implementation of technology solutions to support WFP Kenya operations. 

 Producing user and system documentation e.g. user manuals and functional specifications. 

 Performing other related duties as required. 

Qualifications, Experience, Critical Success Factors and Language:  

 Minimum of 5 years’ experience in Software development 

 Extensive experience in designing, writing code and implementing web-based applications using PHP, C#, JavaScript in a SQL server environment. 

 Experience in version control (GIT); project management and issue tracking software (Redmine) 

 Experience in mobile-based application development (Android ®) and data collection tools. 

 Experience in implementation/ customisation of OpenSource customer relationship management (CRM) technologies i.e. SugarCRM 

 Demonstrated experience in SMS gateway development, integration (via API) and support. 

 Experience in agile software development. 

 Good written and spoken English and fluent in Kiswahili. 

Interested and qualified Candidates are requested to submit online applications only according to the following procedures:  

 Go to: http://i-recruitment.wfp.org/vacancies/14-0015263 

 Step 1 : Create your online CV 

 Step 2: Click on “Description” to read the position requirements and “Apply” to submit your application. 

NOTE: You must complete Step 2 in order for your application to be considered for this vacancy. 

If you have any queries relating to this VA please send them to: Nairobi.Hr@wfp.org 

WFP is an equal opportunity employer and does not charge a fee at any stage of the recruitment process. 

Only short listed applicants will be contacted.  

Business/Systems Analyst - WFP

VACANCY ANNOUNCEMENT 14-0015266 

Post Type/Grade: Service Contract - NOC Equivalent Duty Stations: Nairobi 

Date of issue: 27 June 2014 Deadline for application: 10 July 2014 

Purpose: 

In 2010, WFP began designing and evaluating new transfer modalities and technologies to deliver food assistance in Kenya. By 2013, WFP had developed in-house 2 business critical systems to deliver large scale food assistance programmes, and 1 customized open source system supporting an important accountability initiative. WFP plans to increase the use of innovative approaches in the coming years, and requires in-house capacity to ensure that: 

Existing business critical systems are supported, and updated as needed. 

The potential of new technology to improve the efficiency and effectiveness of WFP’s food assistance programmes is continuously explored. 

Data capture exercises related to WFP’s food assistance transfer modalities are rigorous, effective and efficient. 

Systems and business processes are: 

 well-adapted to WFP’s evolving programmes, 

 well-documented and supported, 

 well-designed to support future scaling of successful pilots, 

 integrated with country office management and corporate reporting requirements, 

 and contribute to the evolving national social protection framework including the single-registry project, 

 Knowledge accumulated through programme innovations is well-managed and contributes continuously to organizational learning. 

Major Duties and Responsibilities: 

1. Oversee user support and all aspects of problem management to ensure timely delivery of services to the user community; 

2. Ensure alignment of strategies and projects with business strategies and requirements; 

3. Analyse major technical issues of projects and formulate recommendations for approval. Ensure that solutions are feasible and consistent with the project objectives. 

4. Develop and maintain effective relationships with WFP business owners and users; 

5. Model data and information flows; Document key decisions; Communicate project requirements and results obtained; 

6. Analyse and re-design business processes or applications; 

7. Assess and/or conduct cost-benefit analyses of project proposals; 

8. Provide policy advice and technical solutions on areas of specialization matters in a changing business environment and implications of various solutions on business processes or applications; 

9. Develop standards, procedures and practices to facilitate stable and effective systems environment; 

10. Develop and draft plans, strategies, and procedures for the design, implementation, maintenance, and upgrade of systems; 

11. Analyze and translate user requirements into new applications bearing in mind systems integration and linkage issues, and recommend functionality enhancements for existing systems; 

12. Dentify and facilitate definition of information systems and applications requirements including feasibility studies and translate these into realistic use of tools and data; 

13. Develop systems security procedures to ensure appropriate data security and access controls considering both local and wide area issues; 

14. Define corporate training policies and programmes including preparation of training modules and materials, technical and user manuals; 

15. Provide professional leadership, work direction and support to staff directly supervised including conducting their performance appraisals, and 

16. Perform other duties as required. 

Qualifications, Experience and Critical Success Factors: 

 Education: Post-graduate qualification in a related discipline (such as Applied Statistics, Social Statistics, Business Administration, 

Management Information Systems, Knowledge and Information Management, etc) is a minimum requirement. 

 Experience: At least 5 years of progressively responsible post-graduate professional experience in a related field, including 

experience with project management, CRM and other enterprise system software. Strong experience in project management, procurement and contract management, and business process modeling. Demonstrated experience leading high performance software development teams. 

 Critical success factors: Good analytical skills, critical reasoning and problem solving skills; resourcefulness, initiative, maturity of judgement, tact, negotiating skills; ability to communicate clearly both orally and in writing; ability to work in a team, and establish effective working relations with persons of different national and cultural backgrounds. Flexibility in accepting work assignments outside normal desk description. Excellent follow-up and sensitivity to deadlines; detail-oriented and well organized. Demonstrated ability to develop and maintain effective work relationships with WFP business owners, users and other partners. Ability to establish priorities and to plan, coordinate and monitor own work plan and those under supervision. Knowledge of WFP’s programmes and systems is a strong asset. 

Interested and qualified Candidates are requested to submit online applications only according to the following procedures:  

 Go to: http://i-recruitment.wfp.org/vacancies/14-0015266 

 Step 1 : Create your online CV 

 Step 2: Click on “Description” to read the position requirements and “Apply” to submit your application. 

NOTE: You must complete Step 2 in order for your application to be considered for this vacancy.  

If you have any queries relating to this VA please send them to: Nairobi.Hr@wfp.org  

WFP is an equal opportunity employer and does not charge a fee at any stage of the recruitment process. 

Only short listed applicants will be contacted.  

Agency Relationship Manager - GOOGLE

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As a Google Agency Relationship Manager, you'll collaborate closely with agency representatives, serve as their ambassador within Google, evangelize new Google products and technologies throughout the agency, identify sales and business-development opportunities, and develop and manage strong relationships with agency influencers and decision-makers. You'll also collaborate with Google's Direct Sales teams to exchange knowledge regarding client needs in specific industry sectors. Among your many attributes, you are persuasive, gregarious, a natural leader and skilled at solving problems and explaining complex issues. You possess excellent communication/presentation skills as well as the ability to work closely and constructively with all areas of the business. You're particularly adept at developing close, one-on-one relationships.

Responsibilities

• Collaborate and consult with major agencies with the goal of expanding relationships to increase and optimize the investment of the agencies' clients.
• Analyze data trends and agencies' client performance, develop solid strategic business plans, and prepare and conduct presentations.
• Develop case studies of successful campaigns in order to share insights with agencies and to serve as an evangelist at events and conferences.
• Champion new product releases internally and externally.
• Act as a partner to the agencies to support their customers' success in their Google advertising investments.

Minimum qualifications

BA/BS degree or equivalent practical experience.

Preferred qualifications

• Experience in a fast-paced media agency environment.
• Substantial experience in a comparable position in the online advertising industry.
• Strong experience in advertising sales, digital marketing, consulting or media specific industry.
• Established relationships and presence within the media marketplace.
• Strong interpersonal skills.
• Excellent written and oral communication in English.

Area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build strong businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

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Engagement Manager: Mobile Broadband - ERICSSON

Accountable for customer centric offerings, including re-use, based on the complete Ericsson portfolio & 3PP. Responsible for creating & taking forward offerings to existing or new markets & customers with potential for substantial growth through innovative business & go-to-market models, cross all engagement models. Responsible for sales of offerings within respective practice. Responsible for Lead Management to establish a long term business growth. Partner with the KAM/AM in driving customer engagements by providing thought leadership & support in identifying & capturing opportunities. Responsible for creating a highly capable & experienced organization, able to work with C-level with customers, long-term engagements & to prove Ericsson credibility in the field with successful business cases. 

Responsibilities & Tasks

Position Qualifications

• Deliver customer value & thought leadership
• Lead virtual/functional team to support KAM to grow within & beyond current business
• Conduct in-depth business focused discussions with the customer & analyze customer business environments, requirements, plans & issues
• Generate & manage leads to increase the 36 month sales funnel
• Perform value argumentation through generating customer business cases
• Identify & proactively drive new business opportunities
• Perform value argumentation through generating customer business cases
• Identify & proactively drive new business opportunities
• Build, manage & expand the regional offering portfolio in a specific area of competence &/or business
• Drive knowledge transfer among relevant communities within Ericsson
• Support in developing & delivering customer presentations including solutions, value argumentations & business cases

Core Competences:

• Problem Solving & Strategic Thinking
• Customer Insight
• Consultative Selling Skills
• Negotiation & argumentation Skills 

Preferred Skills:

• Commercial Understanding
• Market Insight
• Presentation & Communication Skills
• Teamwork & Collaboration

Minimum Qualifications & Experience Requirements:

• 5-10 years experience of relationship sales & from ICT industry
• Experience in Mobile Broadband
• Minimum 5 years in leadership positions

IT ASSISANT - UNAIDS

The Technology and Innovation Department (TIN) ensures that information technology is a strategic enabler of the vision of Getting to Zero, and contributes to the transition from managing a disease to ending an epidemic. TIN makes possible new ways of collaboration, facilitates greater sharing of knowledge and provides new tools to reach out and communicate - with unprecedented reach and speed - with our key stakeholders and constituencies. To play this important role, the department is an agent of change, contributing to making UNAIDS work fast, smart and efficiently.

Main tasks and Responsibilities of the Position:
The Global Service Desk aligns learning strategies and coordinates delivery of all UNAIDS IT learning services, including user support at a first-level diagnosis and second-level support. The GSD promotes IT literacy, optimizing utilization of systems and enhancing the performance of users.

• Reporting to the Service Desk Coordinator, the IT Assistant provides the delivery of UNAIDS learning services and User support , ensuring that all calls coming via telephone and email are attended to and responded within a specified time frame. 
• The incumbent will provide technical assistance to the Global Service Desk for all user-related aspects of desktop hardware and software facilitating their ongoing maintenance, usage and enhancement. 
• The IT Assistant will interact directly with the users, providing practical operational support and IT services that facilitate the work of all staff. Specifically, the Training and Support Assistant will:
• Assist in delivering and organizing, group learning sessions, hands-on sessions, demo sessions, customization of learning activities to suit individual, workgroup and organizational learning needs.
• Provide support to the, delivery and evaluation of a comprehensive and innovative, on-going IT training programme for UNAIDS staff in Geneva, the RSTs and country offices. 
• Manage the Global Service Desk Hotline by recording all incoming calls, providing solutions to users and escalate calls to second level support, as needed. 
• Provide technical and operational support to users for calls coming in via the Global Service Desk hotline or e-mail.
• Ensure timely configuration and deployment of desktop/laptop equipment to staff, both in headquarters and in regional/country offices, providing first level support and escalating to proximity support and external vendors where applicable.
• Provide support to Global Service Desk Coordinator to identify areas which need coaching and training with the aim to reduce helpdesk calls and enhance user self reliance.
• Contribute to a positive attitude among staff toward technology utilization.
• Perform all other related duties or assignments as assigned by the Chief, Field and Remote Support Division and participate in on-call rotation.

REQUIRED QUALIFICATIONS
Education:
Essential: 
Completion of secondary school education complimented by formal training in computer science or related field, including training in the use of office systems. 

Desirable: 
University degree (Bachelors) in Information Technology, Computer Science or related field, ITIL Certification

Competencies: 
Values: 
1. Commitment to the AIDS response
2. Integrity
3. Respect for diversity

Core competencies:
1. Working in teams
2. Communicating with impact
3. Applying expertise
4. Delivering results
5. Driving change and innovation
6. Being accountable

Experience:
Functional / Technical Knowledge and Skills:
In-depth knowledge of Microsoft Office 2010, Windows 7, ERP systems, HelpDesk call tracking software, e-learning development tools, web software. Knowledge and skills in the development and delivery of IT training.

Essential: 
A minimum of five to seven years' experience in IT end-user support, user training or (preferably) a combination of both. In addition experience with supporting Microsoft operating systems and Office suite.

Desirable:
Experience supporting large-scale ERP systems, preferably in an international environment. Experience in supporting Microsoft Servers.
Languages:
Essential: 
Advanced knowledge of English.

Desirable: 
Good working knowledge of another UN official language.
Additional Information:
Please note that for General Service vacancies only residents of Nairobi and the surrounding area are eligible. Furthermore, we will only accept online applications for General Service vacancies.
Annual salary: (Net of tax): 1,489,524 Schillings at single rate

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Subscriber Data Management Planning - SAFARICOM

Reporting to the Principal Engineer - Subscriber Data Management Planning, the planning engineer will work in the area of SIM management, new generation mobile authentication services and Over-The-Air (OTA) platform. The responsibility of the Planning Engineer shall include but is not limited to the Evaluation of new and existing hardware, Planning & design for new solutions, Implementation and integration of new hardware/software, Project management, Optimization of existing systems and Internal Process Improvement.

Key Responsibilities:

• Create KPI for new products/services, marketing proposals, product & services vendor evaluation process  - weighted evaluation for new hardware, features and services;
• Analyze network for Common Subscriber DataBase (CSDB) on a weekly basis against the set KPIs;
• Design network for CSDB for new elements are added;
• Minimize network and service impact for any changes;
• Schedule all the planned works;
• Create and update handover system configuration documentation after software/hardware upgrade;
• Configure data for new systems with vendor engineer;
• Create/adopt necessary work instruction for existing systems;
• Perform S.W.O.T Analysis of Projects;
• Provide recommendation reports to Identify opportunities for improvement and optimization of existing services;
• Create a tool/find out method to get statistical data from the system;
• Analyze the effect of a new/improvement change before & after implementation;
• Setup internal training;
• Transfer knowledge to CSDB technicians;
• Build internal and external relationships with key customers and suppliers to deliver continuous quality solutions to business.

Role requirements

• University degree or equivalent  in one of the following: Telecommunications; Electronic Engineering; IT (Computing) – Operating systems, databases, system development, LAN design and configuration, TCP/IP or equivalent from recognized institution;
• 3 years working as an engineer in a telecommunications environment (vendor or operator);
• Experience of legacy GSM HLR will be an added advantage;
• Experience of new generation HLR will be an added advantage;
• Experience of NSN NT-HLR and/or One-NDS solutions will be an added advantage;

If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below. The deadline for application is Wednesday 2nd July 2014.

The Head of Talent and Resourcing,
Safaricom Limited
Nairobi via E-mail to hr@safaricom.co.ke