Context
Under the general supervision of the IOM Nairobi Head of Operations, and the direct supervision of the Operations Officer overseeing the United States Resettlement Admissions Program (USRAP), the successful candidate will be responsible and accountable for providing support in maintaining the IOM Resettlement Program Operation at Nairobi, Jomo Kenyatta International Airport (JKIA) assisting migrants during departure and transit formalities.
Core Functions/ Responsibilities:
1. Assist in managing and supervising all aspects of IOM's operations at JKIA.
2. Liaise with Immigration, Customs and Airport Authorities as well as with Airline Offices to facilitate departures and transits of 15,000+ IOM migrants per annum.
3. Conduct Identity Authentication (IA) for departing US-bound flights following prescribed US security procedures and send respective IA reports.
4. Schedule and assist in supervising IOM airport staff.
5. Supervise the preparation and sending of IOM departure notifications to Headquarters
(HQs) and all Missions involved.
6. Provide transit assistance for IOM staff and migrants at JKIA in close coordination with IOM Nairobi and other IOM Missions.
7. Provide emergency assistance as necessary to all migrants traveling under IOM Unit
Operations at JKIA in close cooperation with respective government offices and airlines.
8. Provide administrative and logistical support and VIP services, as required.
9. Assist the Head of Operations and Operations Officers in hiring national airport staff, and be responsible for training airport operational staff.
10.Perform such other duties as may be assigned.
Desirable Competencies:
Behavioral
a) takes responsibility and manages constructive criticism; works effectively with all clients and stakeholders
b) promotes continuous learning; communicates clearly
c) takes initiative and drives high levels of performance management
d) plans work, anticipates risks, and sets goals within area of responsibility
e) displays mastery of subject matter
f) contributes to a collegial team environment
g)incorporates gender-related needs, perspectives, and concerns and promotes equal gender participation
h) displays awareness of relevant technological solutions
i) works with internal and external stakeholders to meet resource needs of IOM.
Technical
a) delivers on set objectives in hardship situations
b) effectively coordinates actions with other implementing partners
c) works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives.
Desirable Qualifications and Experience
a) completed advanced university degree from an accredited institution, preferably in
Political or Social Sciences
b) a minimum of two years experience (for candidates holding a first level university degree) in migrant processing with particular emphasis on airport assistance, USRP, Canadian, Australian and/or European resettlement cases
c) experience in refugee migration related issues, liaising with airlines, government authorities as well as with airport authorities
d) experience in managing all aspects of movement operation at the airport under time pressure and difficult circumstances
e) IOM MIMOSA system and AMADEUS booking system literate.
Languages:
Thorough knowledge of English; Knowledge of Swahili an advantage. NOTE:
1. The tenure of the contract of staff members holding a regular contract will remain
unchanged.
How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system by April 09, 2012 at the latest, referring to this advertisement. For further information, please refer to: http://www.iom.int/jahia/Jahia/pid/165
In order for an application to be considered valid, IOM only accepts online profiles duly filled in and submitted with a cover letter not more than one page specifying the motivation for applications. Only shortlisted candidates will be contacted. You can track the progress of your application in your personal application page in the IOM e-recruitment system.
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