Human Resources Analyst - WORLD BANK

Background / General description

The World Bank is looking for a Human Resources Analyst (HRA) to be based in Nairobi, Kenya. The Bank’s Kenya duty location has been growing due to accelerated decentralization and expanded responsibilities which include the Global Center on Security, Conflict and Development. In response to these developments the Kenya HR Team is further strengthening the delivery of HR business support by opening up a new position of HR Analyst. 

The HR Analyst will be part of a small but enthusiastic and professional HR team working as part of the World Bank's global HR community to primarily provide quality human resource support to Managers and staff in Kenya, support key HR initiatives and programs, including implementation of the compensation system, recruitment, performance management, training and staff development. The HR Analyst will also collaborate with the extended HR team in Washington and other locations in Africa. 

The incumbent will work closely with the Regional Senior Human Resources Officer based in Kenya on a day to day basis, and will have an official reporting relationship to the HR Manager in Washington, DC. This exciting job requires a high degree of initiative, flexibility, detail-orientation and meticulousness in working with numbers, computer applications, problem-solving capability and teamwork. Work would involve frequent interaction with Staff, Task Team Leaders, Country and Sector unit Managers, Resource Management and HR colleagues in Washington DC and other locations in Africa.

Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year renewable term appointment.

Duties and Accountabilities

• Responsible for the end-to-end recruitment and selection process of local staff appointment from workforce planning, sourcing, screening to selection, on-boarding and evaluation, including local consultant and contractual staff management.  This may also include identifying approaches for conducting external searches for locally-recruited candidates, and providing auxiliary support in the recruitment, selection and on-boarding process of HQ appointed staff to be based in Kenya.
• Provide in-house orientation and briefing to new staff and consultants on Kenya office based systems, guidelines and arrangements, ensuring the smooth transition of new hires; and relocating HQ appointed staff or direct-to-field hires to be based in Kenya, in close collaboration with Global Mobility unit (HRSGM) and the Global Mobility Analyst based in Kenya. 
• Guide Managers and staff in the interpretation of HR policies and procedures including their application; streamlining and improving HR processes to ensure an efficient, common standard in the Kenya Office. 
• Assist Managers and staff with the implementation of strategies for performance and career management, job evaluation, conflict resolution, separation management, on-boarding, organizational effectiveness interventions etc. 
• Design and manage customized databases, and independently conduct research/ analysis/ special studies resulting in recommendations to facilitate decision-making on key planning, program and policy initiatives covering a range of HR management related areas (e.g. strategic staffing, skills mix analysis and planning, and other work force issues;  organizational change, training, recruitment, performance management, diversity and inclusion etc.).  This would imply not only data retrieval, but also development and testing of hypotheses, interpretation and write-up of analysis and recommendations on an independent basis with minimum supervision. 
• Convene focus groups to discuss HR program/policy issues in specialized units, document and follow up.  Prepare and make presentations to clients relating to the focus area.
• Conduct basic training needs analysis as needed, including language proficiency testing and training. Take lead on strengthening the delivery of learning programs in the learning hub (Kenya). 
• Serve as a resource in preparing HR data, reports and analytical materials and presentations to management and general staff population; particularly for organizational and strategic programs and initiatives.
• Organize, administer and maintain HR-related data and files, including physical and electronic ones. Provide timely reports on HR matters to managers and Sr. HRO as required. 
• Assist managers and staff in the implementation of institutional programs such as Internship, Junior Professional Officer Program, Secondments/Special Assignments, Donor Funded Staffing positions, Coaching and Mentoring program etc.
• Initiate and ensure that a consolidated reference for Kenya Country Office HR Practices is up-to-date and available to all Kenya based staff. 
• Contribute to regional and corporate HR deliverables and provide back-up in the team
• Perform other ad-hoc responsibilities, as may be assigned from time to time.

Selection Criteria:

• Master’s degree and a minimum of 3 years of professional HR experience in a large public or private sector institution in corporate HR or consulting environment with demonstrated ability to enable management decision-making with high-quality analysis, engaging key stakeholders to guide analysis and resulting work programs.
• Excellent information technology skills and in-depth knowledge of HR systems (Peoplesoft preferred). Advanced knowledge of MS Excel and Powerpoint; and statistical data packages to efficiently process requests and produce clear and actionable analysis.
• Willingness to “roll-up sleeves” and to engage in all aspects of HR work, from identification of issues and design of policies and programs to implementation;
• Effective verbal and written communication skills, with a particular focus on ability to present well-reasoned analyses, findings and recommendations on people issues; ability to simplify complex data to suit a variety of audiences, and experience with preparing client-ready materials and presenting recommendations to task team leaders 
• Excellent team skills, willingness  to collaborate and effectively share knowledge with colleagues and clients at all levels
• Track record of the highest level of integrity and being highly discrete and respected by staff as someone who handles sensitive information with utmost confidentiality
• A positive attitude and a high degree of initiative
• Proven ability to multitask, meet tight deadlines, and attend to details while maintaining an overview of HR priorities, often in an environment of competing demands; 
• Ability to create trusting working relationships/partnerships within team structures and across formal boundaries.
• Ability to anticipate data analytic needs based on issues presented 
• Knowledge of HR processes, including strategic staffing, performance management, organizational analytics, and strategy development, and related HR metrics 
•  Strong orientation towards quality control and superb attention to detail 
• Pro-active approach to work and willingness to learn 
• Innovative and client-centered approach to analyzing trends and presenting data 

The World Bank Group is committed to achieving diversity in terms of gender, nationality, ethnicity, culture and educational background. Individuals with disabilities are equally encouraged to apply.  Only short-listed candidates will be contacted.

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