ECM Technical Sales - IBM

Job description
Enterprise Content Management offers infrastructure software for document capture, imaging, office document management, and enterprise report management. It also offers Advanced Case Management, Information Lifecycle governance and trusted content analytics.


As the ECM Technical Professional you will work with the Account Executive team to provide technical sales support in sales/product presentations, product positioning and product demonstrations for IBM ECM and BPM.


Building proof-of-concept applications based on customer requirements you will demonstrate the feasibility of the application, often requiring rapid prototyping. You will be required to provide product evaluation support, product installation, application prototyping and benchmarks, as well as providing post sales support training, problem diagnosis, escalation and resolution.


The successful applicant will have the ability to grasp new technology and be up to date with new versions/releases and products with little training. The person this role will suit is a strong team player who can be given a task and complete the task with little or no guidance. You will be experienced in taking the time to understand the problem and find the solution in the most creative way possible. 


Skills Required:
Strong understanding of database, imaging and business process management concepts and technologies, storage knowledge would be a plus.
Business oriented, capable of understand customer business processes and link business to technology, building strong ROI and business justification for investment.
Good presentation skills, good objection handling.
Understand the requirements of a project from scoping, expectation setting, requirements gathering, working with services team, preparing the right offer for the customer.
Ability to communicate with C-Level


Desired Career Experience:
1-10 years in customer facing technical role
Knowledge of sales cycle
Worked within the database or imaging space
B.Sc in Computer Science or Electrical Engineering
Fluent English

Required
High School Diploma/GED
At least 2 years experience in ECM Technical product knowledge including implementation
At least 1 year experience in Pre-sales or technical sales with demos and RFP
English: Fluent

Preferred
Bachelor's Degree
At least 4 years experience in ECM Technical product knowledge including implementation
Additional information
East Africa Local market knowledge an advantage
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.