Project Manager, Integrated Distribution - Standard Chartered Bank

Job Details

Develop and implement an appropriate subsidiary sales model for Africa markets in line with local regulations and Legalities. Develop and oversee a robust Governance framework for New business for the Africa markets. Create bench strength and build sales momentum in New business across Africa markets. Manage the NB pivot transition. Be responsible for setting up a robust voice and virtual channel in Africa

Key Roles & Responsibilities

• Design and implement the Business Plans for the new subsidiary model Launch 
• Work with Legal and Compliance and Tax unit to understand local and group regulations on subsidiary formation 
• Prepare the necessary business case with allied p&l’s 
• Present final set of options to Africa CB manco by April 30th, 2014 
• Execute company formation plan by market post go ahead 
• Set up the appropriate org structure in the subsidiary and the right engagement model with SCB 
• Stabilise the model for atleast 12 to 18 months 

Secondary Responsibilities 

• Establish and address agenda of top issues / opportunities to improve performance and growth ensuring a robust sales / performance management system for optimal productivity & efficiency, in New Business 
• Accountable for adherence to policy framework relating to NBO’s as laid down at group and country level. 
• Develop, rollout, maintain and where applicable, recommend procedures and controls that meet / strengthen the requirements of Group Policy, Group Standards and local law and regulations. 
• Consolidate Africa contact center operations and deliver a robust voice and virtual channel 
• Develop Sales Strategies for New Business and contact center 
• Build organisation and management team capable of delivering distinctive sales performance through organizing activities according to the key performance drivers through an appropriate Sales Model. 
• To drive, motivate & inspire Sales Managers to achieve their planned sales activities and targets through creatively design region wide frontline campaigns 
• Forge key distribution alliances 
• Ensure regular units visit & build close rapport relationship with referral sources and alliances partner. 
• Ensure adequate oversight on scorecard administration for New Business 
• Ensure training standards laid down at group and countries level including those relating to compliance are met. 
• Oversee delivery of overall Topline sales targets for the New Business channel for Africa markets

Qualifications & Skills

Functional 

• Substantial experience in the financial services industry, including demonstrated success in a similar role. 
• Experience in setting up subsidiaries, understanding  of legal, tax and compliance dimensions 
• In depth knowledge of products, sales, services, delivery channels and customer segments. 
• Proven experience in sales leadership, service management and operational risk management. 

Personal 

• Excellent business acumen 
• Excellent  interpersonal  skills  and  ability  to  manage  in  a geographically and       culturally dispersed environment 
• Strong stakeholder management, both internal and external 

Education 

Minimum of a Bachelors degree

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