HR ASSISTANT - STANDARD CHARTERED BANK

Job Description

The Administration & Recruitment Assistant is responsible for assisting the Direct Sales team with the running of the DSR center, recruitment of competent DSRs and maintenance of DSR files.

Key Roles & Responsibilities

Administration 

• Ensure that all pre – requirements for recruitment are attained 
• Ensure adherence to Right Start for all new joiners and ensure completion of all HR documentation by Day One. 
• Maintain DSR personal files( contract documents, training records and blacklist checks) 
• Ensure that all files are maintained as per DSR HR policy. 
• Maintaining a database for Personal File missing documents. 
• Monthly MIS reports to HR Relationship Manager, CB i.e Headcount, Terminations, Recruitment, Leave, and Disciplinary Cases. 
• Recording minutes at disciplinary hearing, and following up for confirmations of the same 
• Write memos on closure of accounts, breach of contract, terminations on performance and discipline cases, recruitment, new SOPs for DSRs 

Resourcing Strategy 

• Carry out applicants aptitude assessments and receive and file applications to meet the Business DSR manpower requirements. 
• Carry out a black list and negative check of joining DSRs before recruitment in line with HR Policies. 
• Advise on expiry and renewal of contracts and follow through with the contractor on possessing of new identity cards. 
• Carry out induction and opening of personal accounts for the recruits. 

Performance Management 

Facilitate and embed a strong sales performance culture through effective tracking of the ESAU process and tracking the acknowledgements for warning letters, breach and termination of contract correspondences 

Risk Management and Compliance 

• Implement discipline, risk management and controls in embedding the DSR Model in accordance with Group Policy and the local Regulatory requirements.  
• Play a key role in the development of the Country DSR policy and own its implementation. 
• Ensure Maintenance of a healthy business environment through strict Compliance with AML and CRM standards, as defined by the Group and Local Regulatory Authorities.

Qualifications & Skills

• Bachelors Degree 

• Knowledge of computer software 

• Qualities of a change agent 

• People Management skills 

• Excellent one-on-one communication skills in person and on phone 

• Possess effective communication and interpersonal skills both written and oral

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

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