Network Service Delivery Lead - IBM

Job description

Providing guidance to experienced network professionals in the functional business area. High level activities include interpreting policies/practices, identifying/satisfying resource needs and ensuring achievement of business goal. Candidate must have experience in designing, implementing, maintaining and managing large and complex networks to meet the application / Client SLAs, Incident Management, escalation management, Change Management

Candidate should be highly experienced and skilled in Cisco/ Juniper or relevant certified

Management skill of overall WAN & LAN network infrastructure across countries & core Data Centers

Firewall & VPN management

Knowledge & expertise in MPLS VPN with SNMP, BGP, OSPF, management vlans and others.

Network technical solutioning for new DC setup & restructuring.

Implementation of TACACS, Cisco works, ITNM, Solarwinds, CSMARS, MRTG, RADIUS etc network management tools.

Implementation of Syslog(Log Caputuring ) and KIWI (backup)

Routing Protocols: OSPF, IGRP, EIGRP, BGP HDLC, PPP, Frame Relay Switching: Layer2 switching, VLANs, InterVLAN routing, Multi protocol layer switching (MPLS).

Technical training sessions to associate and support team.

Required

• Bachelor's Degree
• At least 5 years experience in networking
• At least 5 years experience in information technology
• English: Fluent

Preferred

• Information Technology
• At least 8 years experience in networking
• At least 8 years experience in information technology

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Senior Investigator - Safaricom

Reporting to the Senior Manager - Fraud Investigations, the Senior Investigator will provide support to the Fraud Management team by undertaking fraud, forensic & other investigations including extracting, analyzing and interpreting data, gathering evidence, summarizing & reporting information gathered and other complex business information in a well understood manner.

The successful candidate will be responsible for;

• Ensure that all offences of fraud, theft and dishonesty against Safaricom are investigated & reported in a consistent manner;
• Obtain information required to form an initial assessment of these offences and identify areas of loss;
• Professionally and forensically gather evidence to be used to support these offences;
• Prepare investigation reports with the objective of presenting evidence gathered in a professional and concise manner;
• Perform regular reviews of exceptions reported in business information by analyzing, interpreting, summarizing and presenting for further investigations;
• Assist in funds tracing, asset identification and asset recovery within fraud cases that have been proven;
• Proactively gather relevant information that can lead to prevention or discovery of fraud.

The ideal candidate should possess the following skills and competencies:

• A Bachelor’s degree preferably in Commerce/Criminology/Accounting/Law/Forensics;
• 3 years working experience in an audit or fraud management departments in a Blue Chip company;
• Proven work experience in forensic investigations or having undertaken extensive investigative assignments, in a blue chip company, is mandatory;
• Certification in CPA (K), ACCA or CFE will be an added advantage;
• Ability to read and interpret documents such as testimonies, police reports, operating & maintenance instructions and legal regulations;
• Experience in carrying out interviews and interrogations is mandatory;
• Excellent in Microsoft Office applications;
• Proficiency in the use of ACL or other widely used data analysis applications
• Excellent communication, analytical and report writing skills;
• Attention to details and result oriented;
• Must have the ability to work within strict deadlines under minimum supervision;

If you meet the requirements and are self driven, proactive and up to the challenge, please send your resume and application letter quoting the job title and reference number to the address below. All applications must be delivered on or before Friday 1st November 2013.

Head of Talent & Resourcing,

Safaricom Limited,

Nairobi.

Via email to; hr@safaricom.co.ke

Indigo Account Manager - HP

Description 

HP Indigo is transforming the packaging industry. Leveraging our experience in the digital graphic art market & with the best technology, we are looking for motivated & high talent individuals to join our team.

Reporting to the Regional Business Manager, this role is focused on growing the penetration of HP Indigo in the packaging industry, creating a strong funnel of customers, securing and maximizing sales & enabling HP Indigo to create a strong install base able to drive profitable impression growth to us & our customers. The sales specialist must act as the lead expert in product knowledge in all dimensions (product knowledge, pricing, Total Cost of Ownership, marketing, customer requirements)

As part of the HP Indigo team, the candidate will have end to end accountability on the HP Indigo Hardware; Supplies & Services business for the packaging segment within his/her assigned territory.

Main responsibilities:

1. Identify and execute to sales opportunities ensure HP Indigo wins in the market through technology adoption within it’s IB, within the competitive IB & via adjacent opportunities

2. Identify all risk and inhibitors to business success. Seek support from stakeholders to initiate  risk mitigation strategies to reduce or neutralize threat 

3. Drive Supplies and services revenues in parallel to Hardware within customer

4. Grow Share of wallet for customer

5. Engaged in both new business and existing accounts, you'll define and implement sales strategies and plans that will outperform quota and deliver net profit. 

5. Actively participate to sales events (Sales meetings, international exhibitions, conferences…) 

6. Continually maintain and update sales and funnel data

Qualifications

Required Skills: 

• 5+ years of sales experience in the packaging converting or digital printing industry. Digital printing knowledge will be valuable but not a must

• Previous strong sales experience in high touch businesses. Proven experience in handling long sales cycles in big accounts.

• Understanding the digital value proposition (TCO analysis)

•Consulting Skills

The selected candidates will have to demonstrate leadership, team work spirit, integrity, responsibility & ability to work in multi-cultural & complex environments (Sales Administration, Marketing, Operations, HP Financial Services…).

Expect up to 50% of time spent on business travelling within assigned territory

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Regional Lead of Program Management Africa - Google

Google's projects, like our users, span the globe and require managers to keep the big picture in focus. As a Program Manager at Google, you lead complex, multi-disciplinary projects. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders. Your projects often span offices, time zones and hemispheres, and it's your job to keep all the players coordinated on the project's progress and deadlines.

As Regional lead of Program Management for Emerging Markets, you’ll lead the regional Ops team during deployment of relevant Google products in your region. You will provide the leadership, decision-making ability and impeccable business judgment to drive multiple complex projects and to lead large teams of vendors/partners. Your responsibilities will include managing strategic Emerging Market efforts such as self-sourcing GPS vehicle tracking devices to create traffic layer on Google Maps. This includes concept definition, implementation, pilot execution, and (if successful) scaling it across the countries in your region. Managing the support operations (i.e., quality assurance, chat support, creation of websites, etc.) content acquisition for all Emerging Market products such as Trader, Confucius, etc. This requires support for multiple editions in several different languages. Feet-On-Street operations for content acquisition, training, and data quality improvements. Product evaluations i.e., managing evaluation of content in products or editions (e.g., Google News, Trader, Confucius). Localization of key Google products in local languages such as Spanish and Portuguese through the Google Translator Community (GTC) program. Building and maintaining dashboards to track progress of key initiatives. Successful performance in this role requires balancing strategic and operational demands, as well as excellent multi-tasking, problem-solving and communication skills. You will be a key member of the Cross-functional Emerging Markets leadership team of your region and report directly to the head of Program Management for all Emerging Markets.

Responsibilities

• Manage large projects from conception, setting up large teams including vendor team sourcing/hiring and manage vendor relationships.
• Work effectively with multiple cross-functional teams (including Product, Marketing, Partnerships, in-country teams)
• Assist with global processes for budget and forecast management, including coordinating project prioritization, regional headcount and performing budget vs. actual analysis.
• Increase effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems and structures.(eg: developing career ladders).

Minimum qualifications

• BA/BS degree or equivalent practical experience.
• 6 years of relevant professional, successful program management experience.
• Preferred qualifications
• MBA and CS degrees.
• Demonstrated ability/experience to manage complex projects involving team members from multiple disciplines.
• Experience interacting with and influencing all levels and departments within a company.
• Excellent project manager and self-starter, with the ability to work independently and on multiple initiatives at the same time.
• Excellent analytical, communication and interpersonal skills.
• Excellent written and verbal communication skills.

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Administrative Assistant - US Embassy

The Regional Cooperative Engagement Office (RCEO) has an opening for the position of Administrative Assistant. The position will be available immediately. The closing date of this position is October 23, 2013.

Minimum Requirements
Qualification Reqired
BS/BA degree in Sociology, Program Management, Social Work, or Society/Community studies is required.
Two (2) years of experience managing/organizing project related activities is required.  
Level IV (Fluent) English ability and Level III Kiswahili ability are required. 

Other Criteria 
Must have knowledge of administrative/accounts office procedures  
Must be proficient in using Microsoft Office software.

Job Specification
Under the supervision of the RCEO Chief, serves as the Administrative Assistant for the Cooperative Biological Engagement Program (CBEP).  The incumbent serves as a prime contact for the Program within CDC Kenya and coordinates activities between the Program and its various stakeholders.  Coordinates administrative activities with other CDC Program sections and ensures smooth functioning of the CBEP office.

Duties & Responsibilities                                                                                 
Performs a range of diverse administrative activities for the Cooperative Biological Engagement Program. 35%
Serves as a central point of liaison with other departments and external constituencies in the resolution of a variety of day-to-day matters concerning the program.           
Schedules and coordinates appointments and maintains calendars, schedules, coordinates and facilitates meetings, facilitates events and/or travel arrangements, appointments and/or similar activities for supervisor.                                                                                
Provides administrative/secretarial support for the RCEO such as answering and making telephone calls, screening email messages, faxing, photocopying, typing inter office correspondence and other official correspondence, assisting visitors and resolving and/or referring a range of administrative problems and inquiries, control incoming and outgoing correspondence and follow up on operational commitments.                                                                    
Provides administrative support to CBEP visitors and coordinates meetings on their behalf
Attends official meetings when necessary (CDC, US Embassy, Kenyan Government) and provides written summaries
Assists with tracking CBEP program activities and will liaise with other program stakeholders as appropriate
Requisitions and follows up on supplies, stationery, printing, maintenance and other services from the relevant offices.     
Assists with monitoring CBEP program field activities

Travel Coordination   30%                                  
Preparation of travel requests and travel orders for local and international travel as deemed necessary from time to time.  Liaise with Express Travel Office to ensure that all the travel requests and travel orders are delivered to them to enable them to release tickets on time. 
Liaise with Express Travel Office to ensure airport pick-ups and transfers are done for the Program staff.  Follow up on travel advances and reimbursement vouchers with FMC before/after each travel to ensure that they have been processed and paid.   
                                                                                                                                Budget and Financial Matters  30%
Maintenance of budgets and expenses logs. Will be responsible for budget maintenance of Program.
Monitors and assists with fiscal administration for the Program, including following up on invoices with the relevant offices.
Coordinates financial issues for the RCEO with the CDC Financial section, Embassy FMC and GSO offices
Maintains RCEO yearly CBEP budget
Establishes, maintains and updates files, databases, records and/or other documents for the RCEO.  Establishes, updates and maintains the RCEO’s financial log in system on all the correspondence from the various components of the Program

Other duties   5 %      

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Public Health Specialist (Medical Epidemiologist) - IEIP - CDC

The Centers for Disease Control and Prevention (CDC) in Nairobi has an opening for the position of Public Health Specialist (Medical Epidemiologist) - IEIP. The position will be available immediately. The closing date for this position is September 19, 2013.

Qualifications Required:  

• Medical Doctor (MBChB, MD DVM or equivalent) and Master’s degree in Public Health or Social Sciences is required.
• At least 5 years progressive medical and/or public health experience in clinical or academic setting; two years experience managing and participating in disease surveillance activities is required
• Level IV (fluent) English ability and Level III (fluent) Kiswahili are required. 

Other Criteria

• Must have a high level of detailed understanding of the structure and functions of Kenya’s Ministry of Health (MOH). Must have technical knowledge of clinical medicine, epidemiology, and public  health relevant to the African setting.   
• Must have technical experience and knowledge in managing programs and resources.
• Must have ability to lead projects teams and workgroups and to develop effective workingrelationships with national and international working partners.  
• Must have training and experience with MS Office, and statistical analysis software such as SAS, STATA, or SPSS.

Job Specification

This position will report to the Deputy Director for Science of the International Emerging Infections Program within the Global Disease Detection Division (GDDD).  Specifically, the incumbent will provide technical assistance and management for outbreak response and surveillance activities that improve detection of communicable diseases within population-based sites in Central and Western Kenya, and throughout the broader East African region, including but not limited to Ethiopia, Tanzania, Uganda and Somalia.                             

MAJOR DUTIES AND RESPONSIBILITIES                                                                               Coordinate activities related to public health and disease surveillance activities. S/he will maintain current surveillance activities while at the same time setting up new disease surveillance and public health research activities. S/he will provide direct guidance and technical assistance to health staff affiliated with disease surveillance activities in the population-based surveillance sites of Kibera and Lwak and conduct surveillance for emerging and re-emerging infectious and non-infectious diseases, hospital acquired infections and antimicrobial resistance in hospitals and clinics throughout the region. (30%) 

Responsible for the development and implementation of public health research studies.  Responsibilities will include conceptualization of study, protocol development, solicitation of funding, work plan development, oversight of activities, ensuring protocol adherence and scientific standards are maintain, maintain data quality, and publication of study findings. Includes developing a system for recording, managing and analyzing diagnostic and surveillance data. Ensure data collection and management is timely, accurate and complete. (30%)

Work with the Ministry of Health (MoH) and other partners on the development of a regional surveillance and diagnostic network to enable sharing of information to characterize risk, prevent diseases spread, and enhance control efforts. (15%) 

Work with CDC laboratories and local laboratories to identify appropriate diagnostic mechanisms and assist in laboratory guidance on necessary supplies and reagents. S/he will ensure collection, storage, and transportation of specimens are carried out according to laboratory and project Standard Operating Procedures (SOPs).  S/he will ensure that correct procedures are applied when collecting necessary specimens and providing guidance on testing algorithms necessary for achieving appropriate results for program success. (15%) 

Be involved in national and international travel for assessment, supervision, activity participation, and conference attendance as necessary. S/he will produce write-ups on surveillance and other program activities as abstracts, manuscripts, presentations, etc. to be presented at conferences or submitted for publication in peer-reviewed journals. S/he will represent CDC-Kenya and the Kenya Medical Research Institute/CDC Collaboration for Public Health Research (KEMRI) at national and international conferences and meetings. S/he will produce training material for various diseases of public health concern and facilitate trainings of field stakeholders. (10%) 

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Distributed Power Applications Engineer - General Electric

The Distributed Power Applications Engineer is responsible for the technical content of the information available about GE’s Distributed Power product line. This work provides the details of the features and capabilities of the Product line including performance, emissions, acoustic and other guarantees for bids and proposals. Responsibility includes ensuring GE designs meet not only Energy business but satisfy or exceed the customer requirements.

Essential Responsibilities:

• Provide technical guidance in preparation for the sale, installation and operation of GE Distributed Power products *Gas Turbines, Gas Engines, Diesel engines, Energy storage and other
• Respond to new units and services sales team inquiries for information about product capabilities.
• Evaluate non-standard product requests (fuels, applications, capabilities, etc.).
• Develop material to support marketing and sales efforts.
•  Generate services solutions by proactively identifying technical lessons learned and from features added to the product lines.
• Develop and communicate Interface and Product changes to internal & external OEMs and .
• Mentor colleagues on design/IDM/tech manual issues, reviewing customer/site queries/events.
• Contribute Installation/Services issues/opportunities to PCB/TPR teams.
• Ensure engine (for the assigned product line) cycle deck is consistent with product capabilities.
• Provide content for emissions guidelines and guarantees.
• Conduct assessments of competing offerings.
• For non-GE OEMs, conduct package Design Reviews. Respond to technical OEM queries related to POs and/or Installation/capability. Investigate /resolve startup events & problems.

Qualifications/Requirements:

• BS degree in Mechanical, Electrical, Aerospace, Civil or Power Engineering.
• Minimum of 3 years Engineering Experience.
• Minimum of 2 years’ experience with technical aspects of power generation or mechanical drive equipment.
• Greenbelt Certified (GE Employees Only).

Additional Eligibility Qualifications:

Desired Characteristics:

• Power generation/Energy Product Technical Knowledge. 
• Ability to speak fluently at least one language other than English – Spanish, French, Italian Results and process oriented. 
• Knowledgeable in Microsoft Office and UNIX. 
• Ability to coordinate activities and priorities for multiple projects. 
• Well-developed team presentation and communication skills (verbal & written). 
• Gas turbine testing, service, packaging, or applications engineering experience. 
• Thermodynamic modeling program experience, GT PRO, GateCycle. 
• Black Belt certified (GE Employees Only). 
• Willingness and ability to travel (35%)

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CSI Customer Project Manager - Ericson

Description 
The Ericsson Customer Project Manager is responsible to plan and manage assigned customer projects within Ericsson according to the organizational requirements and the project goals (budget, quality and time), leading to project acceptance and satisfied customers.
Key accountabilities:

• Opportunity creation and offer preparation
• Project specification
• Project execution and integration management
• Cost tracking and cost validation
• Escalation management
• Customer relation management
• Project Acceptance and hand-over to support
• Resource procurement and HR aspect within project team
• Risk Management
• Proper communication with all stakeholders

Human competencies:

• Result oriented: has the motivation, discipline and tenacity to reach results
• Accountability: takes full responsibility for own project and personal actions
• Leadership: has the ability to lead people and teams to results
• Decisiveness: as the ability to make quick and correct decisions and take action
• Initiative: takes all required actions to get things done
• Planning and control : takes all actions to plan and manage progress of project
• Pro-active approach and is always "on top off" his/her project;
• Strong negotiation and customer facing skills
• Ability to coach more Junior CPMs
• Adaptability: will have to work with different customers in different countries where possible. 

Qualifications 

• Education:
• Bachelor/Master's degree in Engineering or Science
• PMI certified 

Professional competencies: 

• 3 years minimum of project management experience on one or more of the below domains is required
• Knowledge of IP, Core, BSS, OSS, System Integration, IN, and BB 
• Knowledge and experience with project management processes and tools (PROPS-C, PMI)
• Fluency in English
• Understanding of ICT products and networks

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Senior Project Officer - Safaricom

REF: TECHOLOGY- SPO-AUG 2013 
We are pleased to announce the following vacancy in the Products & Services Development Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below: 
Reporting to the Project Manager – Products & Services, the position holder will provide project support in the management and execution of projects within the department. The role holder will coordinate and manage assigned projects to ensure implementation within agreed timelines and processes.
Key Responsibilities:
Project Planning

• In association with the Project Manager and stakeholders, refine project requirements, assumptions and constraints through communication with stakeholders and/or by reviewing project documents to baseline the scope of work and enable development of the execution plan;
• Develop the resource management plan (human resources), by identifying resource requirements and obtaining commitments from internal, external, and procured sources to complete all project activities;
• Refine project estimates in order to determine and define project baseline, schedule;
• Establish project controls by defining the required correct processes, measures, and controls to manage project change, communications, procurement, risk, quality, and human resources to facilitate project execution and process control, and to ensure compliance with generally accepted industry standards;
• Develop a formal and comprehensive project plan by integrating and documenting project deliverables, acceptance criteria, processes, procedures, risks, and tasks to facilitate project execution, control and closing processes;
• Obtain project plan approval by reviewing the plan with the client/business unit and other required stakeholders to confirm project baselines prior to proceeding with project executing processes;

Project Execution

• In liaison with the project manager & stakeholders, commit project resources in accordance with the project plan to ensure that all activities are performed;
• Implement the project plan by ensuring the execution of project activities and tasks to produce project deliverables;
• Manage project progress by ensuring that activities are executed as planned in order to achieve the project objectives;
• Communicate project progress by producing project reports to provide timely and accurate project status and decision support information to stakeholders;
• Implement quality assurance procedures by performing project control activities to meet project objectives;

Project Control

• Measure project performance continually by comparing results to the baseline in order to identify project trends and variances;
• Take timely corrective action by addressing the root causes in the problem areas in order to eliminate or minimize negative impact;
• Evaluate the effectiveness of the corrective actions by measuring subsequent performance in order to determine the need for further actions;
• Ensure compliance with the change management plan by monitoring response to change initiatives in order to manage scope;
• Reassess project control plans by scheduling periodic reviews in order to ensure their effectiveness and accuracy.
• Respond to risk event triggers in accordance with the risk management plan in order to properly manage project outcomes;
• Monitor project activity by performing periodic inspections to ensure that authorized approaches and processes are followed or to identify the need for corrective action;

Projects Close Out

• Obtain final acceptance of deliverables by obtaining formal approval from appropriate stakeholders to achieve closeout;
• Document lessons learned by surveying project team members and other relevant stakeholders to use for the benefit of future projects;
• Facilitate administrative closure in accordance with the project plan in order to comply with organization and stakeholder requirements;
• Preserve essential project records for future use to adhere to legal and other requirements;
• Release project resources by following appropriate organizational procedures in order to optimize resource utilization

Role requirements:

• BSc. in Engineering / Information Technology or Information Systems Management / Computer Science degree;
• Other IT technical certification will be an added advantage;
• Certificate in project planning/project management expertise;
• 2-3 years of experience as an IT analyst in a busy IT environment;
• Planning and organization skills;
• Experience as a projects team member in a large project preferably an IT project;
• A good understanding of managing projects in a changing business environment ;
• Experience in providing administrative and project support;
• Analytical thinking;
• Attention to details ;
• Report writing skills ;
• Cross Functional & interdisciplinary awareness.

If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Tuesday 20th August 2013.
The Head of Talent and Resourcing,
Safaricom Limited
Nairobi via E-mail to hr@safaricom.co.ke

Talent Manager - EABL

Reports To: Group Human Resources Director
Context/Scope:    
EABL is the only vertically integrated beverage business in Diageo Africa (supply and demand for beer, spirits and soft drinks and also includes owned glass and Maltings facilities). It covers the Eastern Africa region (primarily Kenya, Uganda and Tanzania, but also Rwanda, Southern Sudan, Burundi and Eastern DRC) with a growing exports business into the UK, USA & Australia. 

This role works closely with the HRD, HR Business Partners, other Specialist areas of HR and business leaders to ensure that all employees are working to releasing their potential and that the business has the right talent in the right place at the right time in the right roles to deliver the business strategy in a sustainable manner.
   
Purpose of Role:
This role is responsible for the development and application of strategies, principles, tools and processes that support this. The role is also responsible for developing and delivering a talent & OE plan that’s aligned and supportive of business requirements.  A plan that is globally aligned, regionally integrated and locally relevant. Top 3 – 5 Accountabilities:    

• Talent Strategy & Talent Planning
• Provide thought leadership, consultation, business acumen and experience to develop frameworks/tools for key Talent Management programs/processes/initiatives across EABL.
• Provide guidance and build capability in the following key areas: talent reviews, succession planning, performance and potential calibration, assessment/selection, development and career planning.
• Partner with HRBPs, leadership teams and other key stakeholders to conduct Talent management needs analysis and provide pragmatic solutions to address short and long term gaps including working with Talent Acquisition to find solutions from the external talent market to address talent gaps.
• Leverage metrics, demographic data, talent trends, employee surveys, talent review output to drive talent and people decision both short and long term.
• Co-facilitating talent reviews and follow-up/tracking of key talent segments including DLPP, GLP, FLP and ECP participants.
• Be part of the Africa Talent Network and global talent team and contribute to global efforts to drive best practice talent management processes across Diageo.

Performance Management through P4G
Drive the culture of ownership, agility and restlessness, boldness in execution and obsession with winning through coaching HRBPs and Leadership teams in the use of P4G.

Top 3 – 5 Accountabilities:   
Resourcing

• Work with the HRBPs to ensure that the business understands what resource is required for business success and developing long term resourcing strategies to guarantee a robust talent pipeline.
• Ensure that at all times, the Diageo Way of Resourcing and compliance around Resourcing is upheld.  Be the face of the Global Resourcing Policy at EABL.

 Learning & Development

• Link the business goals and capabilities required to key learning priorities for the business.  Specific focus on coaching interventions that will enable line managers become great people managers.
• Drive the understanding of L&D solutions and coach the dedicated L&D team around developing a curriculum of offerings that are aligned to business needs, organizational culture including designing the programmes in the curriculum where needed while managing costs.

Qualifications and Experience Required:

• Degree level with strong academic record.
• HR Professional qualification preferred.
• 6-8 years of proven track record in HR, with in-depth experience in talent & OE management/ HR Generalist background. 
• Working in a multi/above market environment would be an added advantage.
• Experience and knowledge of leading edge Talent & OE practices and thought leadership.
• Self-starter with high levels of energy & commitment.

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