Priority Service Relationship Manager - STANDARD CHARTERED BANK

Job Description

The Service Manager is primarily responsible for servicing and managing customer relationships under the priority program by engaging them, uncovering their needs and providing them with the appropriate products, services and solutions from the entire range of the Consumer Banking suite.

Key Roles & Responsibilities

• Offer a consistent yet differentiated customer experience by leveraging the Customer Experience platform to take ownership of all categories of customer service matters and transactions. 
• Resolve client queries without further escalation. 
• Effectively convert service recovery to sales opportunities and sustained client loyalty. 
• Complete potential and expressed financial needs analysis for clients and offer service suites 
• Ensure meeting clients requirements while ensuring compliance with all regulations and controls as set by the Bank and external regulatory authorities by all staff. 
• Read, understand and comply with all provisions of the Group Code of Conduct. 
• Sound knowledge of all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. 
• Awareness of all the policies and procedures issued in relation to money laundering prevention. 
• Ensure CDD compliance for all new to bank and existing customers. 
• Ensure zero operational loss and effective complaint management. 
• Report any suspicious transaction immediately to the supervising officer of Fraud Control 
• Ensure high quality, knowledgeable service levels in branch to exceed customer expectations 
• Monitor and ensure that all  Key Service Performance Indicators are achieved 
• Fully comply with all policies, procedures and KCSA to achieve satisfactory grades in local & Group Audits 
• The Implementation and monitoring of CDD measures in line with Group and Regulatory requirements. 
• Custodian of Mail Bags 
• Maintain Record of all outgoing and incoming mail in a form 1 cover 
• Maintain duly updated  ‘Acknowledgement Book’ (Form 1) 
• Receive standing orders instructions (New/ Amend)-local & foreign 
• Process  card applications for lost/stolen  debit /other non ATM cards 
• Issue & Update into the system new debit cards 
• Perform daily balancing  of bar codes in your custody 
• Destruction/deletion of old/replaced/surrendered ATM cards and for closed accounts 
• Any other duties assigned by the Line Manager

Qualifications & Skills

• 2 – 4 years experience in branch banking/ sales roles/ direct customer management experience would be helpful 
• Strong interpersonal and communication skills with ability to deal with people of all levels 
• A team player with good initiatives & assertiveness 
• A self motivator who is keen on upgrading & improving personal knowledge & skills to meet evolving job requirements

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

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Monitoring and Evaluation Advisor - CDC

Introduction

The Centers for Disease Control and Prevention (CDC) Nairobi has an opening for the position of a Monitoring and Evaluation Advisor. The position will be available immediately.

Minimum Requirements

NOTE:  All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item. 

• A Master’s degree in public health, epidemiology, surveillance, monitoring and evaluation or a numerate subject is required.     
• Minimum 3 years of experience working as an M&E officer in a health/medical research organization, university or public health program implementing agency, preferably in developing countries is required.  
• Must have experience with HIV/AIDS programs or related health service programs.    
• Level IV (fluent) English ability and Level IV (fluent) Kiswahili is required. 
• Must have strong quantitative and analytical skills, verbal skills and ability to communicate technical information clearly and effectively to both technical and non-technical colleagues.
• Proficiency in MS-Office applications is required.

Job Specification

BASIC FUNCTION OF POSITION The Monitoring and Evaluation (M&E) Advisor serves as the HIV/AIDS Subject Matter Expert (SME) for monitoring and evaluation of HIV/AIDS programming, which requires the incumbent to have outstanding technical skills in M&E of HIV/AIDS programs, Government of Kenya’s (GOK) national M&E framework and its priorities, as well as situational assessment and interpretation skills, timely decision making ability, judgment in planning and carrying out tasks, and strong interpersonal and teambuilding skills. The incumbent is expected to possess good understanding of the US President’s Emergency Plan For AIDS Relief (PEPFAR) and requirements regarding all aspects of planning, monitoring and evaluation. The Monitoring & Evaluation Advisor will function as part of the USG Country Strategic Information (SI) team and will oversee CDC implementing partners’ annual planning, target setting, collection and collation of high quality data as well as reporting. S/he will work towards translating M&E and other strategic information into improved PEPFAR programming and delivery of services, contribute to a single national M&E system in Kenya, and strengthen systems and capacity among CDC partners receiving PEPFAR funding to collect, manage, and use quality M&E data to inform program and policy in the national response to HIV and AIDS. S/he will work closely with GOK counterparts to develop new M&E tools and review existing ones. 

MAJOR DUTIES AND RESPONSIBILITIES  

A. CDC/DGHA partners M&E Activities (65%) The incumbent will work closely with CDC technical staff and the USG SI team members to plan and monitor all PEPFAR activities across HIV/AIDS technical areas to ensure that data generated by M&E and other SI systems are useful and used for program planning, policy development, advocacy, and program evaluation. S/he is expected to understand and contribute to programmatic activities supported by partners across the country. 

1.Systems Strengthening/Partner Capacity Building: Facilitate work with all CDC funded partners, including NGOs, CBOs/FBOs and NASCOP to strengthen their M&E capacity and address sustainability for M&E. There will be an increased focus on technical assistance to the government partners to help build their capacity to do this important work with an eye toward sustainability.

2. Coordination for M&E:  Facilitate work with USG Country PEPFAR SI Team members to provide relevant technical support to the ongoing implementation and enhancement of the National HIV/AIDS M&E Framework including assessing progress and reporting on HIV/AIDS programs in Kenya; support national work on the “Three Ones”; work closely with the Government of Kenya (GOK) officials. 

3.Review CDC HIV/AIDS implementing partners’ workplans and quarterly reports. 

4.Work with CDC technical staff to develop and review Quality of Service (QoS) indicators to complement the standard PEPFAR and GoK indicators. The incumbent will work with a contractor or CDC staff in ensuring that targeted health facilities collect data correctly and in a timely manner. S/he will use this and data from other sources to prepare epidemiologically useful reports that partner, program managers and policy makers use to assess the impact of interventions and improve program management. S/he will facilitate the generation of timely quarterly or bi-annual feedback to partners and health facilities. 

5.Participate in/support Operational Research/Public Health Evaluation: Work closely with USG Country PEPFAR SI team, HHS/CDC technical staff and implementing partners to carry out relevant operational research and public health evaluation projects. Provide assistance to HHS/CDC partners on mutually identified critical operational research and/or targeted public health evaluation questions, and help disseminate findings to the broader community.  

6.Monitor activities undertaken by implementing partners; track progress against program descriptions; oversee the formulation and implementation of workplans; assess progress and barriers to achievement; recommend action for improvement or modifications to address problems; and document and highlight results. 

7.Provide support for evaluating selected HIV/AIDS activities by ensuring that performance monitoring systems are in place and in line with Office of the Global AIDS Coordinator (OGAC) guidance. Take part in review and approval of annual work plans and quarterly reports of HHS/CDC partners. 

B. Country Operation Plan (COP) Process and PEPFAR Reporting (25%). 

Provide data for portfolio reviews and evaluation of partner performance. 

1.Country Operation Plan (COP) Development:  Work closely with CDC’s Division of Global HIV/AIDS (DGHA) technical staff and the USG Country PEPFAR SI Team members to ensure systems are in place for partners receiving PEPFAR funding to plan and monitor programs for PEPFAR requirements. Specific roles will include reviewing partner targets within program areas, and taking into account the PEPFAR contribution to the national targets in response to the HIV/AIDS epidemic. Participation in the Inter-Agency Technical Team (ITT) and/or PEPFAR Inter-Agency Team (PIAT) is expected. The incumbent is expected to provide all the required data from various sources such as PEPFAR five-year plan, the Kenya National M&E framework, Kenya National AIDS Strategic Plan (KNASP), previous PEPFAR reports and other GOK sources, for the development of the annual COP. The incumbent will build CDC implementing partner capacity and government partner capacity to respond to planning and reporting requirements, review and assess their targets, track the progress of results achieved by all partners against their targets, track overall progress in achieving the PEPFAR goals, and, when needed, recommend adapting targets to be consistent with appropriated budgets, country constraints, and new opportunities. 

2.Program Monitoring and Reporting:  Be responsible for the timely compilation and reporting of indicators for monitoring the progress of the PEPFAR for all partners receiving funding through CDC. The incumbent will work closely with the implementing partners to ensure the PEPFAR SI/M&E requirements are met on a timely basis (e.g., target setting for the COP); activity development for SI program area in the COP, semi-annual progress report, annual progress report, 5-year strategic plan,  and coordinate responses to CDC ESI Branch Chief.  

3.Document activities of CDC-supported implementing partners: establish routine communications, conduct site visits and inspections – including Data Quality Assessment (DQA), maintain up-to-date information and files on the status of partner activities, resources and work plans. 

C. Management and Technical Oversight of CDC/DGHA HIV/AIDS Partner Organizations (10%): 

1.Serve as the program officer for CDC supported grants, cooperative agreements, and contracts and ensure that all necessary documentation is prepared and all CDC regulations and procedures are followed.

2.Provide management and technical guidance and leadership to the implementing partners who carry out activities within the CDC’s HIV/AIDS portfolio.3.      Ensure that documentation of CDC/DGHA activities are prepared and submitted in a timely fashion.  

Selection Process:  

WHEN EQUALLY QUALIFIED, U.S. CITIZEN ELIGIBLE FAMILY MEMBER (USEFMs) AND U.S. VETERANS WILL BE GIVEN PREFERENCE.  THEREFORE, IT IS ESSENTIAL THAT THE CANDIDATES SPECIFICALLY ADDRESS THE REQUIRED QUALIFICATIONS ABOVE IN THE APPLICATION. 

Additional Selection Criteria: 

Management will consider nepotism/conflict of interest, budget, and residency status in determining successful candidacy. Current employees serving a probationary period are not eligible to apply.

Current Ordinarily Resident employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report are not eligible to apply.

Currently employed U.S. Citizen EFMs who hold a Family Member Appointment (FMA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment.

Currently employed NORs hired under a Personal Services Agreement (PSA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment unless currently hired into a position with a When Actually Employed (WAE) work schedule.

Applicants must be available for an interview and for proficiency testing as required by the selecting official.  

Closing date for this position is April 13, 2012.

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Charging Systems and Systems Integration Sales Manager - ERICSSON

Description 

As a Sales Manager you will participate in one or more focused sales areas, and as part of the team, driving parts of those. You are or will quickly become a de-facto recognized sales expert for your areas. You will handles the services sales effort in the customer interface. 

General

·         The Sales Manager will be expected to participate in one or several focused sales efforts as decided and prioritised.

·         Sales efforts will be measured on expected return in sales and orders booked as main deliverables.

Develop Opportunities

·         Negotiate the Managed Services and the services component of the Managed Capacity contracts.

·         Agree on pricing for services not covered by existing contracts.

·         Support the tactical planning and execution of sales activities and be able to perform sales activities as needed (presentations, business cases, workshops etc)

·         Support, if needed, to develop competitive offers within sales directives, help negotiations and other deal closing activities. Help coordinate escalations and support with recommendations if offer is outside of sales directives.

·         If applicable, work with local BUGS organisation to find a common approach to the business opportunities and to secure that their organization is  part of the deals.

Competence Development/Sales Enablement

·         Support/drive knowledge sharing efforts around area for target groups (KAMs and Business Operations managers) 

 Scope and responsibilities

The role of the Sales Manager as part of Sales development function is to support the rest of the sales organization with a specialist sales role.

The scope of the role is to deliver the targets set for the specific sales effort which the sales development manager is participating in at the time.

The Sales Manager is a very capable doer, able to perform customer activities.

The Sales manager has the authority and responsibilities as defined by the specific project scope. 

Interfaces

·         Support to Key Account Managers/Account Managers

·         MS COOs and OA Heads

·         EP MS Team.

·         Business Consulting

·         BU Sales Support

·         BU Product Marketing

·         Commercial Support

·         BUGS PA Sales

·         Local SI managers 

Deliverables

These are some typical deliverables which the Sales development manager will be expected to perform/create;

·         General Opportunity support

·         Sales push activities

·         Commercial/Business/TCO logic in sales material and tools

·         Performing C-level Customer Presentations/workshops focusing on early pre-sales phases (also for non-Technology functions) - when required

·         Sales Tactics

·         Customized sales material during opportunity support (based on situation, sales tactics, audience etc)

Reporting and measuring results

The Sales manager will be measured on both team results and on individual performance in terms of contracts secured, NS and UM.                        ·        

Qualifications 

Documented track record of sales performance, for example such as;

o   Account Manager  role

o   Sales Push roles

o   Other sales/business development roles

·         Commercial experience, as in ability to tailor and communicate an offering in a commercial context to relevant levels of customer management and situation.

·         Experience with a telecom operator will be an advantage.

·         Good knowledge of BUGS and specifically MS product areas, competitive landscape and industry developments, preferably specifically around the development area in question.

·         MSc or MBA in relevant areas are preferred. 

Personality & Abilities

·         Sales Personality

·         Drive and motivation

·         Excellent interpersonal skills and communication

·         Curiosity and desire to learn quickly

·         Consultative selling approach and thinking in terms of solutions and project sales (both products and services)

·         Engaging presenter and effective negotiator

·         Capable of working effectively in a team, while relying on own individual ability to establish trust and gain credibility

·         Positive attitude towards sharing of best practice and ability to have fun despite pressure of meeting objectives

Application deadline Mar 28, 2012, 12:59:59 AM

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Head Network Sales - ERICSSON

Description 

The overall responsibility of the Head of Network Sales is to - based on good business sense - drive Ericsson’s sales. The Head of Network Sales is responsible for leading Sales and Marketing activities in this product area. Work closely with EP solutions team and making sure that the most competitive solutions are offered to customers to make sure best profitability for Ericsson. He is also responsible for maintaining strategic relationships with the decision makers in customer organizations.

Responsibilities

Marketing/Strategy/Relation Ship Management

·         Lead the strategic discussions with the customers at C-Level

·         Develop value based argumentations for marketing and sales of Ericsson offerings.

·         Perform SWOT and competitor analysis.

·         Identify and pursue new business opportunities.

·         Position Ericsson’s offerings according to customer segmentation and needs.

·         Develop and maintain good business relationships with the key decision-makers in customer organizations.

·         Monitor, understand and respond to the needs of customers, to improve customer satisfaction level.

·         Generating potential Ericsson sales.

·         Prepare a sales plan, including budget, for the new opportunities 

·         Co-ordinate and prepare for presentations, offers, contracts, negotiations and seminars as needed.

·         Manage the preparation and submission of specific Bids and Tenders, taking responsibility for co-ordinating internal and external contributors and Business Case production.

·         Submit accurate business and material forecasts.

·         Secure the negotiation of commercial terms and conditions with Customers inline with BU & Regional sales directives.

·         Manage priorities to ensure customer satisfaction is at the highest level.

·         Support negotiations and closures contract.

·         Assist in preparation of financial reporting, forecasts and manufacturing forecast as needed.

·         Ensure a continuous dialogue with the customer’s technical team while promoting Ericsson’s future technological evolution, solutions and product roadmaps.

·         Understand the customer's future technological evolution (vision) as well as the customer's global requirements. Communicate these requirements within Ericsson to ensure these are properly considered in Ericsson's strategy, roadmaps and future product development.

·         Propose improvements in operational activities and processes.

·         Oversee implementation activities and make sure that the contracted solution offering is properly implemented.

Technical Management

·         Drive the preparation of Solution in offers and response to RFQ.

·         Ensure most competitive solution is offered.

Line Management

·         Provide leadership with regards to people, processes and business.

·         Inspire and motivate other team members.

·         Implement Ericsson Core Values and working methods within the unit.

·         Perform conflict management and resolution.

·         Assure satisfaction of the customers and employees.

·         Perform resource management.

·         Perform risk analysis and take actions to mitigate the risks.

·         Keep cost to minimum by building local competence and improving the processes. 

Qualifications

Education: Four years of university degree in Electrical/Electronics Engineering. MBA (preferred)

Experience: Minimum eight to ten years of experience in telecom industry preferably within Ericsson out of which at least 5 years of line management experience.

Competencies:

·         Good Business, Technical and Financial understanding.

·         Able to create and customize Business cases for different Customer needs

·         Ability to define, manage and conclude Sales Projects

·         Exceptional presentation and negotiation skills.

·         Highly developed Leadership and people management skills.

·         Customer Interaction experience at Market Unit or Business Unit level.

·         Excellent managerial qualities, self motivated, taking initiatives and a good team player.

·         Deep knowledge and understanding about Ericsson’s products & solutions offerings.

·         Good contacts in Business Units and Region.                    

  

Application deadline: Apr 3, 2012, 12:59:59 AM

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CHIEF SECURITY OFFICER - SAROVA HOTELS

Sarova Hotels, whose vision is to be the preferred hospitality company in the ownership and management of Hotels, Resorts and Game Lodges in the key markets of the African Continent, is looking for highly competent, ambitious and dynamic persons to fill the position of a Chief Security Officer at one of its Hotels, Resorts and Game Lodges. The candidate will be expected to provide a comprehensive security system and manage the security operations of the hotel. Applicants must have at least 5 years experience in the Disciplined Forces, 2 of which should be in the rank of Inspector or in a similar capacity. The candidate must be excellent in investigations and should understand both Criminal and Civil Law.  

If you meet the above requirements, all applications should be sent with the job title as the subject line on or before 25th March 2012 to the Group Human Resource Office via the email address hr@sarovahotels.com 

HOUSEKEEPING SUPERVISOR - SAROVA WHITESANDS

Do you have a passion to serve and excel and reach your professional goals? Sarova Whitesands Beach Resort & Spa is looking for you to fill the position of Housekeeping Supervisor.

Ideal candidates should posses the following:-

• Diploma/Certificate in Housekeeping Techniques from a recognized Hospitality institution.

• Minimum 2 years working experience in a similar position in a 4-5 star hotel.

• Proficiency in MS Office packages.

• Possess effective supervisory, delegation, leadership and communication skills.

• Thoroughness and an eye for details.

• Effective People management skills.

• Above 25 yrs.

To express interest in this opportunity, send your CV to swbr.recruitment@sarovahotels.com by 25th March 2012. Sarova Whitesands Beach Resort & Spa is an equal opportunity employer with a handsome remuneration package and an equal share of service charge. Only short listed candidates will be contacted.

ASSISTANT IT MANAGER - SAROVA WHITESANDS

Do you have a passion to serve and excel and reach your professional goals? Sarova Whitesands Beach Resort & Spa is looking for you to fill the position of Assistant IT Manager.

Ideal candidates should possess the following:-

• Degree in Information Technology, Computer Science, Engineering or equivalent

• Minimum of 2 years experience in systems administration MS Windows based systems and Servers

• Excellent written and spoken English communication skills

• Experience in handling installation and maintenance of Windows 2008 server, MS-Exchange mail and Web server, hardware, software and other network platforms

• Should be conversant with Active Directory

• Have worked with Fidelio PMS/Opera for at least 1 year

• Have worked with Micros 8700/9700 POS system

• Knowledge of SUN accounting, presentation servers (preferably CITRIX), document management systems (preferably FORTIS) will be an added advantage.

• Experience and Knowledge in SharePoint will be a plus.

• Knowledge of industry best practices for e-mail privacy and regulatory compliance, routing, filtering, monitoring, tiered storage, backup, and disaster recovery.

• Conversant with Security ePO and Servers preferably Mc Afee will be added advantage.

• Excellent analytical and problem solving skills involving server and network performance, knowledge of TCP/IP is desirable and CCNA entry level will be added advantage.

• Prepared to work long hours and capable of handling stressful work in a deadline driven environment.

To express interest in this opportunity, send your CV to swbr.recruitment@sarovahotels.com by 28th March 2012. Sarova Whitesands Beach Resort & Spa is an equal opportunity employer with a handsome remuneration package and an equal share of service charge. Only short listed candidates will be contacted.

DATA MANAGER - KEMRI WELLCOME TRUST

Reference Number:  DM-03-12

Location:  Kilifi

Summary: 

To provide data management support for ongoing projects related to demography and field epidemiology for the Kilifi Health and Demographic Surveillance System (HDSS).

REPORTING LINES:

The post holder will report to Senior Data Manager/HDSS Field Manager.

KEY RESPONSIBILITIES:

• Obtain user needs and prepare/update systems requirements
• Developing systems, QCs and tools for collecting, entering, editing, cleaning, storing, validation, archiving and retrieving of data
• Liaising closely with the programmers to create/update databases, and to test and implement the various case report forms as per requirements.
• Assisting with development of screening logs and case report forms.
• Preparing, updating and documenting systems requirements; overseeing design of data capturing systems and formulation of reports
• Carrying out data review, validation including discrepancy checking, and cleaning and report generation of all records generated from the database.
• Conducting recurrent information queries and baseline statistical analyses and report results generated by the field data
• Implementing and enforcing regular data security activities such as storage, backups, archiving and user administration and resolving queries that arise
• Supervising, training and managing data entry staff and monitor their performance.
• Resolving queries that arise in data entry, storage and management
• Documenting the system and data management procedures and processes in a manual and updating regularly
• Testing quality and consistency and liaising with the statistician to supply data for a variety of different analyses
• Be active member of and contribute to the Department Data Management Group
• Perform other duties as assigned from time to time

QUALIFICATIONS:

Required

• A degree in Data/Information Management, Statistics, System Analysis or equivalent.
• Demonstrated competence in data management and statistical analysis with at least 3 years experience in a similar position in a research or health institution.
• Proficiency with data management procedures and reports generation
• Strong computing skills.

Desirable

• Knowledge of File Maker and SQL-compliant DBMS
• Excellent skills in database design and structures
• Ability to handle large databases and troubleshoot issues involving complex data integration
• Familiarity with one or more statistical packages, more specifically, R or STATA

COMPETENCIES:

• Attention to fine details and good analytical skills
• Ability to work independently and to achieve results
• Excellent interpersonal and communication skills
• Ability to work in a multi-cultural environment

In addition to working with the Cluster team, the position holder will be expected to interact and work closely with other data managers in the cluster and other internal and external stakeholders.

APPLICATION PROCEDURE:

To apply for this post you must be a registered user. Log into your account then go to Vacancies, view the post and click on the button: "Apply for this job".

Candidates must supply an email and telephone contact that will be used when offering interviews. The application closing date is 30TH MARCH 2012. Only shortlisted candidates will be contacted.

Senior Data Manager - KEMRI WELLCOME TRUST

Reference Number:  ADM-03-12

Location:  Kilifi

Summary: 

Acting as an overall data manager and systems analyst for the Epidemiology and Demography Department, the position holder will work on a variety of projects and to provide supervision to the data management team and activities in the Department. The position holder will also have primary responsibility for the data management for specific studies data sets.

REPORTING LINES:

The post holder will report to the Principal Investigators and Cluster Manager and will supervise other data managers in the department.

KEY RESPONSIBILITIES:

In addition to specific studies(s) data set, the position holder will have overall responsibilities as Senior Data Manager, as follows:

• Obtaining user needs, interpreting and articulating department requirements; and providing a link between ICT and the department study teams and data managers
• Preparing, updating and documenting systems requirements; overseeing design of data capturing systems and formulation of reports
• Liaising closely with programmers and data managers to create databases, and to test and implement the various systems as per projects requirements.
• Overseeing documentation of systems, procedures and processes for data management and movement and updating them periodically.
• Ensuring data management standards and quality assurance processes are put in place and performed according to studies needs
• Implementing and enforcing regular data security activities, i.e. backups, archiving and user administration.
• Developing and implementing processes and procedures for data management, sharing and movement.
• Developing systems, QCs and tools for collecting, entering, editing, cleaning, storing, validation, archiving, retrieving, organizing, and transferring of data; and carrying out data review, validation and report generation of all records generated from the database.
• Supervise all data managers in the Department through the allocation of duties, performance monitoring and coaching them to develop their skills and capacity as may be required.
• Resolving queries that arise from data management team in data entry, storage and management.
• Carrying out frequent data audits to review & validate, including discrepancy checking and cleaning, and report generation of records from the databases.
• Conducting recurrent information queries and baseline statistical analyses and assisting Data Managers to do basic analysis and to prepare reports as required
• Custodian of cluster data, reports and documentation.
• Performing study specific data management duties as assigned
• Be active member of and contribute to the Department Data Management Group
• Performing other duties as assigned from time to time

QUALIFICATIONS:

Required

• A degree in Data/Information Management, Statistics, System Analysis or equivalent and a Masters in any of the above or equivalent and relevant to the post.
• At least 3 years’ experience in a similar position in a research or health institution
• Experience of leadership in a similar role
• Excellent skills in systems/business analysis
• Excellent skills in database design, structure and statistical analysis
• Proficiency with data management procedures and reports generation
• Excellent computing skills

Desirable

• Knowledge of File Maker and SQL-compliant DBMS
• Familiarity with one or more statistical packages (including R and STATA)
• Ability to handle large databases and troubleshoot issues involving complex data integration

COMPETENCIES:

• Attention to fine details and excellent analytical skills
• Good planning, organisational skills
• Strong leadership and management skills
• Highly attentive to detail with the capacity to work with/ follow laid down processes and procedures
• Ability to work independently and to achieve results through teams
• Excellent interpersonal and communication skills
• Ability to work in a multi-cultural environment
• Confidentiality and integrity

In addition to working with the team in the Department, the position holder will be expected to interact and work closely with Programmers in the ICT section, all data managers in the cluster and other internal and external stakeholders. Internally, these include:  Clinical Services and the Microbiology Laboratory; externally, these include staff from Ministry of Health, the Department of Vaccines at the World Health Organization, studies funders and representatives of the community and district administration at study sites.

APPLICATION PROCEDURE:

To apply for this post you must be a registered user. Log into your account then go to Vacancies, view the post and click on the button: "Apply for this job".

Candidates must supply an email and telephone contact that will be used when offering interviews. The application closing date is 30th March 2012. Only shortlisted candidates will be contacted.

Senior Statistician - KEMRI WELLCOME TRUST

Reference Number:  S-03-12

Salary:  Kshs.91, 134

Location:  Kilifi

Summary: 

To provide efficient and effective statistical coordination and support for projects and to the research teams in the Epidemiology and Demography Department in order to generate relevant reports, statistics and matrices to support research study findings. The position holder will be responsible for planning, implementation, management, and statistical analysis for various projects in the Department.

REPORTING LINES:

Principal Investigator and Senior Scientists and indirectly to the Cluster Manager.

Will directly supervise Junior Statisticians in the Department.

KEY RESPONSIBILITIES:

In addition to specific studies(s) data set, the position holder will have overall responsibilities as Senior Statistician, as follows:

• Develop, review and implement study analysis plans and work closely with the research teams to develop and manage systems for collecting, storing and analyzing research data
• Manage a service providing statistical analyses to all scientists in the department
• Ensure deadlines and project milestones relating to data analyses are met and co-ordinated with other members of staff and external collaborators as necessary
• Schedule and prepare analysis reports and provide technical support in the production of summary tables and graphics for interim and final analyses.
• Establish systems for routine analytic reports for ongoing projects and generate reports including verification error reports, comments reports, constraints reports and lists of all problems experienced in the sites as regards data analysis.
• Supervise junior statisticians in the Department through the allocation of duties, performance monitoring and coaching them to develop their skills and capacity as may be required.
• Providing advice on randomization and establish systems for routine analytic reports for ongoing projects
• Provide input to scientists and Data Managers in creating and maintaining support systems and tools for collecting, entering, editing, cleaning, storing, archiving, retrieving, organizing, and transferring data.
• Liaise with Data Managers and Programmers in the Department to ensure data quality by carrying out data validation including discrepancy checking and cleaning and report generation of records generated from the databases.
• Interpret, present and discuss results with colleagues and collaborators in different studies.
• Be a member of the statistical support group of the Programme which requires Journal Club presentations and assisting with general statistical teaching
• Responsible for the analysis of the Kilifi HDSS
• Be active member of and contribute to the Department Data Management Group
• Performing other duties that may be assigned from time to time

QUALIFICATIONS:

Required

• A degree in Mathematics, Statistics or equivalent and a Masters in Statistics, Maths or equivalent.
• At least 3 years prior research experience preferably in health sciences
• Experience of leadership in a similar role
• Expertise in a broad range of regression techniques - Poisson, Logistic, Cox etc".
• Fluency with one or more statistical packages (including Stata and R).
• Proficiency with statistical and data management procedures (data cleaning, manipulation, summarization, tables, listings, graphics, and inferential statistical output), and report generation
• Strong computing skills

Desirable

• Knowledge of Filemaker and/or SQL-compliant DBMS
• Exposure/ experience to GIS analysis
• An interest in and a commitment to improving health for all in Kenya

COMPETENCIES:

• Attention to fine details and excellent analytical skills
• Good planning and organisational skills
• Strong leadership and management skills
• Highly attentive to detail with the capacity to work with/ follow laid down processes and procedures
• Ability to work independently and to achieve results through teams
• Excellent interpersonal and communication skills
• Ability to work in a multi-cultural environment
• Confidentiality and integrity

APPLICATION PROCEDURE:

To apply for this post you must be a registered user. Log into your account then go to Vacancies, view the post and click on the button: "Apply for this job".

Candidates must supply an email and telephone contact that will be used when offering interviews. The application closing date is 30TH MARCH 2012. Only shortlisted candidates will be contacted.