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Thursday, July 25, 2013

Turkana Programme Coordinator - OXFAM

Turkana Programme Coordinator (BASED in Lodwar, Turkana)
Contract: Fixed Term, 2 years
Salary range: £21,341 - £30,406 net per annum 
(Oxfam will meet the tax and social security liabilities of the post holder, in relation to Oxfam's employment)

OXFAM is looking for a dynamic and ambitious NGO manager to take on its most interesting and challenging position in Kenya.
If you are the right candidate and have the energy and ideas can have a positive impact on people's lives, we believe that, by building effective working relationships with the right partners in a committed, open and stimulating environment, you could make a world of difference to one of the most marginalized counties in Kenya. 

What we do
Oxfam in Kenya implements an exciting and dynamic programme; incorporating longer term development with emergency response and influential advocacy policy work. Oxfam Kenya is pro-actively engaging in the great changes taking place in Kenya including the devolution of government, the discovery of Oil, the expansion of informal urban settlements and the building of national level governance and coordination fora. Oxfam increasingly works in partnership with Kenyan civil society, government and private sector organizations. 

The Role
Leading and representing one of Oxfam largest and high profile programmes in its global portfolio at this unique juncture in Kenya's social, political and economic development. The Programme Coordinator (PC) leads the Oxfam team and its work in Turkana and manages a portfolio of innovative programmes that seek to: promote markets based livelihoods through careful promotion of a cash economy, reduce the need for perpetual food distributions; and increase the resilience of all people to external shocks. Oxfam seeks to contribute to the success of Kenya's devolution programme, working with and supporting new government structures, promoting peace and empowering women and all citizens to have a voice and hold leaders to account.

The Programme Coordinator will lead and manage the Turkana programme with specific focus on program development, innovation and representation, responsible for a multi million pound budget, a large staff, complex donor relations, local advocacy and Monitoring Evaluation Accountability & Learning (MEAL). The PC represents Oxfam in the county and represents the county in Oxfam's Country Management Team and country strategy for Oxfam in Kenya.

What we are looking for
You will have: Strategic thinking and experience to recognise the enormous potential present in Kenya's arid lands. You will have the ambition and commitment to social and economic justice to help realise that potential for the delivery of rights for Kenya's most marginalised people. You will also have a minimum of a first degree in social sciences, coupled with in-depth experience of managing complex development and/or humanitarian projects. 

How to apply
More than 8,000 people already commit their time and talents to our campaigning, humanitarian and long-term development projects. Now we're looking for yours. To find out more about this role and to apply online, visit www.oxfam.org.uk/what-we-do/about-us/working-at-oxfam and quote Ref: INT6394 NB: All applications must include details of work experience that are tailored to demonstrate proven success against the responsibilities and competencies outlined in this Job Profile. The closing date for receiving applications is 05th August 2013. Apply Now

Senior Sales Consultant - ORACLE

Responsibilities
  • Provide presales support to the African Operations Technology Sales Representatives in terms of Oracle Technology solution set. 
  • Responsibilities
  • Proficient in English and French. Portuguese will be an advantage.
  • Deliver high-quality standard Oracle presentations and demonstrations.
  • Present and articulate Oracle product’s strengths, relative to competitors.
  • Participate in the design, validation and presentation of Oracle Technology solutions.
  • Actively participate and take responsibility for Demand Generation for Oracle Technology products in the African market • Assist account team in ensuring client satisfaction.
  • Position Oracle Technology solutions to meet customer requirements.
  • Assist in the preparation of RFP’s and RFI’s.
  • Gain knowledge of the sales cycle.
  • Gain knowledge of appropriate market segments.
  • Manage time effectively.
  • Actively participate in career and goal planning with management.
Functional Competencies for Solution Consultants
The following are competencies (in addition to the core competencies) that identify the behaviors, skills and knowledge for the role of Solution Consultant:
  • Passion for technology
  • Persuasiveness/Sales Ability
  • Positive/energizing
  • Self motivated
  • Follow-up
  • Competitive personality KNOWLEDGE AND COMPETENCY REQUIREMENTS Education / Qualifications
  • Education: Bachelor’s degree or equivalent Experience / Technical / Professional knowledge
  • Minimum 3 years prior business experience.
  • 3 years minimum experience with Database and/or Middleware technologies
  • Proven ability to effectively communicate, both written and verbally
Presentation
  • Conveys ideas, opinions, and information that reinforce credibility and knowledge
  • Seeks others' input, clarifies issues and actions, and displays discretion
  • Demonstrates awareness of the audience's receptivity and uses appropriate techniques to illustrate key points Communication
  • Expresses and articulates key elements of ideas or concepts (both written and verbal) in a logical, descriptive, and comprehensible manner.
  • Anticipates reactions and responds appropriately
  • Probes and listens for information from others, without interrupting or judging, in order to understand underlying issues.
  • Organises and runs face to face meetings
  • Proactively shares ones experience and expertise with others
  • Seeks information from others outside immediate team
  • Makes and delivers presentation internally and externally Business Development
  • Builds and maintains constructive customer relationships
  • Obtains first-hand customer information and uses it to drive demand for current Oracle offerings.
  • Maintains a keen awareness of customers' ongoing business issues, and the impact that Oracle's products/services could make on their effectiveness/efficiency.
  • Follows through and acts on such opportunities. Customer Needs Analysis
  • Displays sound knowledge of customer's business environment.
  • Identifies customer needs by thoroughly interviewing and probing key contacts.
  • Focuses on defining the customer's need in order to drive business.
Product Mastery
  • Demonstrate a comprehensive knowledge of Database or Middleware solutions, and can position them effectively to meet the customer's needs and requirements.
  • Knowledge of Oracle Engineered Systems.
  • Hands-on experience on Oracle engineered systems
  • Makes sure that key technical requirements are identified and thoroughly understood.
  • Demonstrates creativity in applying different technical scenarios and approaches to solve customer or partner problems. Competitive Awareness
  • Demonstrates comprehensive knowledge of the competitive environment and successfully preempts objections.
  • Sources current competitive information to develop competitive strategies
  • Have a good understanding of the Telecommunications, Financial and Public Sectors. 
Brief Description
Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
Detailed Description
As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Acts as a technical resource for less experienced Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships.
Job Requirements
Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable. APPLY NOW

Public Health Specialist (Medical Epidemiologist) [5 positions] - US Embassy

Introduction
The Centers for Disease Control and Prevention (CDC) has openings for positions of Public Health Specialist (Medical Epidemiologist). Incumbents of positions will work in “When Actually Employed” (WAE) status on an as-needed basis. The positions will be available immediately. The closing date for this position is August 2, 2013. Note: You will be notified when the decision is made.

Minimum Requirements
Medical Doctor qualification (MBChB, MD or equivalent) degree is required.  
1 - 2 years of medical and/or public health experience in clinical settings; one year managing and participating on surveillance activities is required. 
Level IV (fluent) English ability and  Level III Kiswahili are required.

Other Criteria 
Must have technical knowledge of epidemiology and public health. Technical experience and knowledge of managing programs.
Must have good communication skills, interpersonal relationship skills, training skills, computer skills, data skills, collaborative, cooperative and coordination skills.  Must have ability to guide, motivate staff in conducting influenza program.

Job Specification
Basic Function:
To provide technical support to the Government of Kenya in its efforts to respond to disease outbreaks and work with the Ministries of Health and other partners on the development of a regional surveillance and diagnostic network to enable sharing of information to characterize risk, prevent disease spread, and enhance control efforts. 

Responsibilities
The Medical Epidemiologist will be responsible for all for the following duties and responsibilities:

  • Coordinate activities related to public health and other surveillance activities as needed.
  • Identify research or program related needs as generated by surveillance and outbreak response activities.
  • Work with the Ministries of Health and other partners on the development of a regional surveillance and diagnostic network to enable sharing of information to characterize risk, prevent disease spread, and enhance control efforts.
  • Assist in outbreak response activities (national and international) as needed.  This may include national and regional assessment and activity participation.
  • Maintaining surveillance activities where the same exist and setting up surveillance activities in new areas as needed.  Conduct surveillance on acute febrile illness in hospitals and clinics throughout the region.
  • Ensure that correct procedures are applied when collecting necessary specimens and providing guidance on testing algorithms necessary for achieving appropriate results for program success.
  • Provide direct guidance and technical assistance to health staff affiliated with disease surveillance activities in the population-based surveillance sites. 
  • Work with CDC laboratories and local laboratories to identify appropriate diagnostic mechanisms.
  • Assist in laboratory guidance on necessary supplies and reagents.
  • Ensure collection, storage, and transportation of specimens are carried out according to laboratory and project’s standard operating procedures.
  • Develop a system for recording, managing and analyzing diagnostic and surveillance data.  Ensure data collection and storage for all activities and studies is timely, accurate and complete.
  • Write up surveillance and other program activities as abstracts, articles etc. to be presented at conferences or submitted for publication in peer-reviewed journals
  • Produce training material for various diseases of public health concern and facilitate trainings of field stakeholders.
  • Represent the Division at conferences and meetings.

Information Management Specialist - IBM

Job description
Information Management Specialist -Migration Consultant will be Subject Matter Expert on competitive DB technologies and IBM IM(Information Management) product technologies. Trusted technical adviser to IBM sales team and customers for competitive Data Base migrations. Solid understanding of the competitive landscape and capabilities of competing products. Ability to work independently and collaborate with diverse sales and technical sales teams across IBM.

  • Excellent verbal and written communication skills. 
  • The ability to communicate and negotiate effectively with senior management and technical staff at client site and IBM. 
  • Excellent customer-facing skills, including the ability to create and present IBM technical value proposition to sales team and customer. 
  • Technical sales and/or services experience is highly desirable with solid understanding of sales cycle. 
  • Ideal candidate will have project experience with multiple software architectures and development environments Strong technical background. 
  • Minimum of 5 years technical experience with DB technologies and solution architectures. 
  • In-depth knowledge of database technologies, Linux, Windows and UNIX systems and performance. 
  • Ideal candidate will have deep knowledge and experience of either DB2 or Oracle databases, working as a Data Base Analyst or experienced application developer. DB2 or Oracle certifications desirable. 
  • Must have ability to estimate, plan and execute database migration projects Have a detailed understanding of various environments and technologies including n-tier application architectures, application servers, message queuing, replication etc. 
  • Proficient in database application development using PL/SQL, SQL Coding, embedded SQL.(1468)

Required

  • Bachelor's Degree
  • At least 5 years experience in Oracle knowledge, DB2 experience and data implementation
  • English: Fluent
  • Preferred
  • Master's Degree in Information Technology
  • At least 8 years experience in Oracle knowledge, DB2 experience and data implementation

Centre Infrastructure Specialist - IBM

Job description
The primary role of the Infrastructure Specialist for the IBM Centre in Nairobi (consisting of an IBM Client Centre and IBM Innovation Centre) is to accelerate the sales cycle and reduce the cost of sale, by demonstrating IBM as the market leader in business values, innovation and dedication to the success of all Centre activities. The Centre provides facilities for IBM ecosystem support across the sales cycle, from awareness and enablement to marketing and sales. All of these activities are executed in support of helping the IBM ecosystem maximize its relationship with IBM.

Centre Infrastructure Specialist
Working under the direction of the Centre Manager and alongside the Independent Software Vendor & Developer Relations Leader for Kenya, Marketing/Event Coordinator, and Centre Scheduler, the role of the Centre Infrastructure Specialist is to plan, organize and run the infrastructure of the Centre both in a reactive request mode and a proactive interlock mode to ensure that all Centre activities are executed in a superior manner. 

The Centre Infrastructure Specialist will have expertise in the management and operation of IT hardware, software, communications, and/or application solutions. This is a varied role which will include:
• Acting as the technical focal point for the Centre
• Configuring, maintaining and supporting hardware and software for the Centre
• Setting up Change, Asset and Request Management Systems
• Hardware Build, Configuration and Management, Network Design, Build and Management and floor space management
• Maintaining Centre operational documentation
• Providing technical support for Centre activities
• Being always on top of all technical aspects of Centre
• Overall responsibility for the Centre hardware and software environment
Required
Bachelor's Degree
At least 3 years experience in IBM hardware and software
At least 3 years experience in Power systems
At least 3 years experience in Computer room and network infrastructure design
Certified in ITIL
English: Fluent
Preferred
Information Technology
At least 5 years experience in IBM hardware and software
At least 5 years experience in Power systems
At least 5 years experience in Computer room and network infrastructure design

Tuesday, June 25, 2013

Technical Account Manager - Microsoft

If you’re highly proactive and motivated by exceeding your customers’ expectations, we’ll provide a wealth of opportunities to develop your service delivery management skills, and career with an industry leader. 
Technical account management at Microsoft 
This role is all about service delivery management. As the conduit between your customers and our global resources, you’ll manage relationships with clients, their relationship with our technology and a range of activities related to improving the operational health of their IT. 
The value the Technical account manager brings is increased customer satisfaction, reduced support costs, and the awareness needed around product improvements.
Key Responsibilities:
As a trusted adviser, you’ll ensure customers are making the most of their technology by creating a bespoke service delivery plan to improve operational stability and performance. An analytical problem solver, you’ll collaborate with internal teams to gain expert knowledge. Troubleshoot, drill down into any issues, share opportunities and ultimately provide high level recommendations to our customers. Highly organized, you’ll not only work with colleagues to plan the best course of action - you’ll ensure we’ve teams in place to deliver it too. 
It’s your chance to: 
  • Become immersed in a global organization that offers plenty of opportunities to grow
  • Enjoy access to refreshingly innovative technology 
  • Have the entire Microsoft network at your fingertips
  • Get out of the office and alongside your clients, whilst building strong connections with internal teams too 
  • Collaborate with programmatic colleagues across a worldwide organization
  • Benefit from the mobile technology you need to work flexibly
Benefits of Microsoft:
Microsoft has always been about recognising the value that different life experiences and viewpoints bring to our business. We seek out people from diverse backgrounds and encourage them to take risks and approach challenges unconventionally. 

Everyone works differently and is motivated by different things. That’s why we offer competitive pay and an wide assortments of benefits to help you make the most of your life at work and away from it. In exchange for a job well done, we will reward you well, invest in your health and financial future, and because you are more than your job make sure you have time to pursue your interests and passions away from the office. Even our products and technologies help you balance work with your life away from work by making it easier to work remotely and manage your schedule. 
Skills and qualifications: 
IT industry background, ideally within service delivery 
Experience in client facing role 
Strong time, project and priority management skills 
Degree or equivalent in Computer Science, Engineering or equivalent 
Able to plan for and rise to a range of project and customer challenges 
Experienced in IT operations and technical infrastructure 
ITIL certified 

In Microsoft Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting and support services to 54 million customers. 

Account Manager - CISCO

Job Description: Account Manager
For years, Cisco's vision has been to change the way the world works, lives, plays, and learns. Our vision is more relevant today than ever. We made the Internet what it is today. First, we focused on creating connectivity. Now, we're entering the Internet of Everything transition—an era where we'll help create unprecedented value by connecting the unconnected.

The Internet of Everything is a global industry phenomenon that is driving the biggest market transition for Cisco and our customers. This includes the intelligent connection of people, process, data, and things. It's where everything is converged on the Internet, making networked connections more relevant and valuable than before.
To help us bring this vision to life, join us in our exciting journey
Cisco seeks an experienced Account Manager with a proven track record of working with a team of high calibre sales professionals.
Key Responsibilities:
• Develops and executes sales strategies and tactics that maximize Cisco opportunity within the customer environment.
• Along with sales planning, this position is responsible for accurate forecasting. 
• Direct customer contact comprises a major portion of this role 
• Presents and leads customer discussions to advance the sales process. 
• Responsible for motivating and developing the Systems Engineers, and Systems Engineering Manager.
• Defines, communicates and implements the Go to Market strategy for allocated segment - ensure that sales targets are met or exceeded in marketplace. 
• Builds and leads a world-class team – hiring, training and development, coaching and performance management.
• Builds executive relationships within client base - articulates Cisco product and business strategies, creates the demand and leads customer discussions to advance the sales process. 
• Ensures a high degree of Customer satisfaction with Cisco products and services
• Develops and delivers accurate revenue forecasts in line with business objectives. Interacts with other Cisco teams (AS, CA, Cisco Capital, Verticals), to effectively leverage the Cisco value proposition
• Creates integrated solutions to address most complex problems – Cisco unique selling proposition.
• Focus on client relationship management and customer satisfaction within the account.
• Works independently, also may act as virtual team leader and/or mentor.
• Develops annual plan for own area in line with company strategy.
• Plans specific sales activities including forecasting and organization of resource requirements.
• Presents highly complex idea, anticipating key issues and preparing case accordingly. May devise new and or alternative selling strategies to handle key complex accounts.
• Negotiates large complex contracts.
• Creates networks internally and externally within and outside own sales area.
• Creates new solutions/perspectives on existing solutions to address most complex problems

Qualifications and Experience:
• 7 years sales experience of the service provider environment
• In-depth knowledge of the service provider sector
• Advanced Cisco product and solutions knowledge and experience
• Strong business acumen
• General Service provider technical knowledge
• Ability to communicate with all levels of the organization 
• Passion for telecommunications and the future of telecommunication

Skills Required:
• Need to have proven relationships within MTN
• Exceptional selling skills in a complex matrix environment – selling to technical people.
• Self-starter
• Multi-tasking ability
• Outstanding negotiation skills (commercial and technical)
• Influencing skills at all levels from the board room level to the buyer
• Source of service provider expertise to their clients
• Understand client needs and ability to research client environment
• Identify solutions for their clients
• Actively creates business opportunities for Cisco Systems
• Drive team targets
• Outstanding communication skills
• Outstanding presentation skills
• Perceived as Trusted Advisor (well rounded business partner). 
• Highly respected in the industry
• Executive level relationship management skills (minimum CIO/ CTO level)
• Demonstrates effective use of internal relationships

Credit Analyst - Standard Chartered Bank

Job ID: 387128
Job Description
To support the sales force to conduct Credit reviews and risk evaluation.   
Ensure Maintenance of a healthy business environment through strict Compliance with AML and CRM   standards, as defined by the Group and Local Regulatory Authorities. 
Proactively establishes, develops and maintains a portfolio of SME clients within business unit¿s target market, ensuring that new relationships or ongoing requirements of existing clients attain maximum revenue within acceptable risk profile requirements by carrying out detailed financial analysis of the client accounts and develops proposals within defined Bank procedures that meet the client needs. 
Further adopts appropriate relationship management strategies to protect the Bank's interests at all times, e.g., potential default, and to meet the clients' expectations of the relationship.
Key Roles & Responsibilities

  • Financial analysis of SME customer using credit skills, ratio analysis; evaluation of parent support policies; judgement of management and strategy. 
  • Evaluation and understanding of   risk associated with individual transactions, products and borrowers. 
  • Undertake   timely annual review  of Limits. 
  • Visit/meet customers when required in order to achieve clear understanding of credit 
  • Assist sales force to monitor credit quality by highlighting early warning signs of credit deterioration. 
  • Ensure compliance with Bank’s policy and to ensure that Bank’s policy breaches are properly authorised at the correct senior approving level. 
  • Control and monitoring of daily excesses/ Overdrawn accounts  for  HVSB & ME accounts . 
  • Spreading of financial statements and raising appropriate concerns. 
  • Monitor receipt of quarterly/annual financial information for annual review & monitor compliance with approval conditions. 
  • Ensure that all related administrative functions, most importantly file maintenance, including regular stock inspections, call reports, periodic appraisals are performed in a timely manner  .( for ME associates )
  • Provides management information relating to their own portfolio on status of the accounts, excesses, irregular securities, defaulting accounts and exceptions to RM & Unit Head on a regular basis, as and when required.

Qualifications & Skills

  • Academic : A Degree in Business/Commerce/Economics is preferred however a degree in a science or other related field where analytical skills are gained is acceptable. 
  • Training : Initial stages of Standard Chartered Bank’s Credit Skills Assessment Programme (CSAP). 
  • Professional : ACIB/CPA/CPS qualifications are an added advantage. 
  • Years of Experience: One year’s experience in a busy Credit Management/Analysis Area of a major Commercial Bank is preferred.

Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Technology Sales Representative - ORACLE

Department Description
Sales Account Manager handling Manufacturing and Retail Services Sector, reporting directly to the Sales Manager Kenya

Brief Description
Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory (mainly Tier 3 accounts).
Detailed Description
Primary job duty is to sell technology software products and related services in a defined territory. Identifies, qualifies and closes new opportunities. Manages accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support. Leverages the Oracle sales model to maximize revenue growth and increase local market share. Builds and expands business partner revenue and self sufficiency.
Job Requirements
Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years field sales experience including technology sales experience. Ability to forecast, manage sales expenses, and successfully close new Oracle business. Business development, prospecting and presentation skills. Excellent communication skills and problem solving ability. Proven track record of exceeding sales objective and territory/account development. Experience as the focal point for clients for all sales and related issues. Oracle knowledge and/or knowledge of Oracle*s competitors. Travel may be needed. Bachelor degree or equivalent.
Additional Details
Scope:                                                     

  • Reports to the Technology Sales Manager Kenya
  • Has no direct reports, but leads the activities of virtual teams in support of sales opportunity
  • Works in Manufacturing and Retail Services Sector
  • Works with appropriate Oracle Partners
  • Works with other Lines of Business (LOBs)
  • Works towards an allocated License Sales Revenue target                              

Accountability:

  • Research and communicate current Core Database Technology trends, drivers and potential
  • Translate Oracle's Strategy and Marketing Messages to the market
  • Create Value Propositions and communicate the benefits of these to the market
  • Design sales campaigns and put teams and task forces together to deliver them
  • Produce an accurate weekly forecast and pipeline
  • Build and maintain effective relationships with other Oracle LOBs to ensure resources are made available as and when required
  • Maintain contact with accounts through application/technology implementation
  • Maintaining an awareness of Partner Competence and capability
  • Operate in line with Oracle's business processes and procedures
  • Deliver and co-ordinate customer presentations and demonstrations

Requirements:

  • Must have a successful sales track record and experience in selling products with focus on complex integration projects - essential
  • Understanding business processes and sales principals in Kenya Manufacturing and Retail Services Sector  – essential
  • Understanding of Database Core Technology products sales specific
  • Team leader with strong interpersonal/communication/ virtual team management skills
  • Excellent negotiating skills with prospects/customers and partners and other LOBs
  • Willingness to work towards achieving goals in a changing and challenging environment

Administrative Clerk - US Embassy

The Human Resources Office (HRO)has openings for the positions of Administrative Clerk. The positions will be available immediately. Closing date of this position is July 10, 2013. You will be notified when the decision is made.

Minimum Requirements

  • Completion of secondary school is required.  At least two years of post secondary study at college, business school or university studies also required.
  • Five years clerical experience in a busy organization.
  • Level IV English ability is required.  Level III Kiswahili ability also required. 

Other Criteria 

  • Must have a good working knowledge of office routine and procedures.
  • Must have knowledge of Microsoft Word and Excel.  
  • Must be able to type accurately.  Must be able to read and follow instructions and work with minimal supervision. 

Job Specification
Incumbent of this position will work in “When Actually Employed” (WAE) status on an as-needed basis by providing clerical support for ICASS agencies.  Duties will include assisting in a variety of administrative and support positions when the workload has increased temporarily or there is an absence of full-time FSN staff.  Direct supervision will be provided by the senior FSN of the section or American supervisor of the office assigned to at the time. 

MAJOR DUTIES AND RESPONSIBILITIES
The Incumbent will provide full administrative/clerical support to any office as requested by the Human Resources Officer (HRO).  Duties will include but not limited to typing lengthy reports using primarily the computer software packages such as Word and Excel; attending to visitors, answering telephone calls, receptionist duties, switchboard coverage, etc.  Maly also perform any other clerical work needed.